Janitorial Area Manger

JAN-PRO Franchise Development of Greater Cincinnati/Dayton

10250 Alliance Road Suite 210 Blue Ash OH 45242

• Must have a MINIMUM of 4 years in janitorial operations and customer service experience.
• Are you ready to stop cleaning and spend your time on customer service & coaching/developing others
• Would you prefer to work regular daytime hours instead of nights & weekends

If so this may be the right opportunity for you!!!

JAN-PRO Franchise Development of Greater Cincinnati/Dayton is conducting a search for a Franchise Business Consultantwithin the Dayton area.

In this full-time role you will provide consulting development and other support services to our JAN-PRO Cleaning & Disinfecting Certified Business Owners. Through on-site Brand Standard Audits prompt customer follow-up and serving as a business coach and mentor to our JAN-PRO Cleaning & Disinfecting Certified Business Owners you will support their efforts to provide the highest quality commercial cleaning in the industry while achieving 98% or higher Customer Retention monthly. Approximately 80% of your time will be in the field and 20% of your time in the regional office for administrative tasks.

Integrity resilience positivity and a collaborative problem-solving approach are requirements of this position. As a result of having these skills the business consultant will enjoy achievable performance bonuses and various opportunities to advance a career in a fun and friendly environment - all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected franchise company.

About JAN-PRO Franchise Development of Greater Cincinnati/Dayton:

We support a global leader in commercial cleaning services JAN-PRO Cleaning & Disinfecting with administrative and marketing 2023 Entrepreneur Magazine recognized JAN-PRO Cleaning & Disinfecting as the #1 commercial cleaning franchise for the 15th consecutive year and honored with a 98% retention rate of clients who remain with us month after month. Our primary work is assisting entrepreneurs start & build their own business in a fast-growing industry.

Job details

• Pay
• On target first year compensation of $55000-$65000 (includes base salary plus performance bonuses).
• Location

• 10250 Alliance Road Suite 210 Blue Ash OH 45242

• Benefits
• Medical/Dental/Vision HRA Program
• Retirement Plan
• Retirement Plan matching
• Company vehicle gas card
• Company provided computer tablet and cell phone
• Paid vacation plus paid holidays

WHAT WILL I DO AS A FRANCHISE BUSINESS CONSULTANT:

• Develop a beneficial business relationship with all Certified Business Owners in assigned area.
• Audit accounts against our brand standards on a regular schedule.
• Quickly identify performance success or issues through proactive site visits and effectively communicate to franchisees for resolution to aid with their account retention.
• Identify additional special service opportunities to assist in increasing franchisee revenue.
• Facilitate communication between the Certified Business Owners and their customers when needed.
• Enhance the support to our franchise owners by proactively developing relationships with customer site contacts.
• Provide on-call support as necessary.
• Schedule meetings with franchisees to conduct business planning sessions.
• Complete and maintain accurate documentation of franchisee and client records.
• Support franchisees with onboarding and offboarding customers.
• Recommend solutions to retain franchise owners customers.
• Understanding the value and benefits of the JAN-PRO Cleaning & Disinfecting brand.
• Provide business and technical training skills (Ex: strip and wax carpet extraction buffing etc.)
• Timely completion and documentation of administrative tasks.

YOULL BE A GREAT FIT IF YOU HAVE:

• MINIMUM of 4 years in janitorial operations and customer service experience.
• Having technical skills to strip and wax floors carpet extraction and floor buffing is a PLUS!
• Ability to multi-task and keep composure in a fast-paced work environment.
• Effective time management skills.
• Consistent follow-through on commitments.
• Ability to handle difficult situations and conversations.
• Excellent written and verbal (English) communication skills.
• Proficient in MS Office programs (Word Excel and Outlook) and internet operations.
• Professional appearance demeanor and communication skills.
• Ability to work with sensitive information in a confidential environment.
• Experience cleaning schools dealerships or medical facilities is a plus.

Equal Employment Opportunity at JAN-PRO Franchise Development of Greater Cincinnati/Dayton: JAN-PRO Franchise Development of Greater Cincinnati/Dayton is committed to equal employment opportunities regardless of any protected characteristic and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit qualifications experience ability and job performance.

Ethics at JAN-PRO Franchise Development of Greater Cincinnati/Dayton: We expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Apply today to learn more about our culture and set of values.

To learn more about our business model visit here: