User Researcher 2026 Summer Internship
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
22 days ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
Our cross-functional Devices & Customer Experience team consists of Industrial Design UI/UX Design Research and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications cloud & mobile applications video analytics and artificial intelligence (AI) technologies to envision a new generation of life-changing and life-saving products applications and services. We are user-focused and outcome-driven identifying problems and creating solutions based on research and engagement with our customers.
Job Description
Our world is changing faster than ever with increasing ambiguity and speed. We know the value of good research and design in helping our users adapt to these changing conditions making them safer and more efficient than ever. Our primary customer base includes Public Safety Enterprise and Business with products including portable and mobile communication and data devices.
As a UX Research Intern you will be part of a community of researchers and designers tasked with overcoming complicated user challenges transforming them into meaningful and critical experiences. You should already have a strong foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles tasks and environmental conditions. You will work with a small distributed and highly collaborative team to investigate user needs behavior and workflows and use research insights to help envision new design solutions that demonstrate sound design practices.
Scope of responsibilities:
The User Experience Research Intern will conduct research for end to end solutions for public safety and commercial customers across diverse areas.
Collaborate with other researchers to capture and synthesize insights to work with other designers to ideate prototype and deliver designs.
Be someone that will approach the project as part of a greater strategy.
The User Experience Research intern is encouraged and expected to innovate and be creative in their approach and implementation.
Soft Skills:
Exceptional interpersonal skills demonstrating strong empathy and a passion for understanding user needs.
Ability to collaborate effectively and work with the full range of user experience design professions as well as product management and software development.
A rich appreciation for culture and end user work practices should complement your strong knowledge base in research and design.
Innate ability to understand complex systems problems and workflows and ability to see the big picture
Demonstrate initiative and ability to work independently and as a member of a multi-disciplinary team while handling multiple tasks or projects
Desired Skills/Experience:
Research planning: Understand business questions and design research plans into testable research goals select appropriate research methodologies (qualitative quantitative or mixed methods) and create study plans.
Research tool proficiency: Practical hands-on experience with common UX research tools including qualitative and quantitative methodologies such as in-depth user interviews concept and prototype testing usability testing heuristic evaluation moderating focus groups survey research.
Data analysis & synthesis: Organize data and translate research findings into actionable insights with attention to detail.
#LI-MP2
#LI-REMOTE
Basic Requirements
High School Diploma is required
Must be pursuing a Bachelors Degree with a graduation date of December 2026 or later
Students requiring current or future visa sponsorship must be pursuing a minimum of a Masters Degree with a graduation date of December 2026 or later
Travel Requirements
None
Relocation Provided
None
Position Type
Intern
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Required Experience:
Intern
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more
