Remote Dutch-Speaking Junior Customer Support
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Note: On-site training and adaptation process for Athenian candidates. After 90 days depending on criteria and performance the possibility of working from home.
Remote Dutch-Speaking Customer Support Specialist
Schedule:
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MonFri: 10:00 18:30
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SatSun: 11:00 19:30
(Rotational shifts / 5 days per week)
About the Role
We are looking for a Dutch-speaking Customer Support Specialist to join an international support team based in this role you will assist customers via phone email and chat providing high-quality support resolving inquiries and ensuring customer satisfaction.
This is a great opportunity to build a career in a multicultural environment with full training and long-term development prospects.
Key Responsibilities
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Provide support and guidance to customers in Dutch and English
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Handle inquiries through email chat and phone
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Identify and resolve customer issues effectively
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Maintain accurate customer records and documentation
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Deliver a professional and friendly service experience
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Collaborate with internal departments when needed
Requirements
Native or fluent Dutch
Good command of English
Excellent communication and problem-solving skills
Customer-oriented mindset
Ability to work rotational schedules including weekends
Eligible to relocate or already based in Greece (Remote possible if applied before 12/10)
Benefits
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14 salaries per year
(12 monthly Easter bonus Summer/Christmas split bonus) -
Private Health & Life Insurance
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Performance bonus (according to project policy)
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25 days annual leave
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50 monthly meal voucher
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Full paid training provided
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Opportunities for internal growth and career development
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Supportive multicultural working environment
Contract & Work Model
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Permanent contract
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40h per week (8h/day 5 days/week)
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
