Benefits/Perks
- Join a Fun & Dynamic Culture! We believe work should be engaging collaborative and full of energy.
Fitness-Focused Workplace We encourage both physical and mental well-being with team activities.
Growth & Development We invest in your personal and professional growth through ongoing learning opportunities.
Work-Life Balance We understand the importance of flexibility and encourage a healthy balance between work and personal life.
Creative & Innovative Space Bring your ideas to life in an environment that values innovation and fresh thinking.
Other perks
- Bonus based on performance
- Free office attire
- Free snacks
IT Technician/Engineer II/III Requirements:
- College diploma or university degree in Computer Science and/or 5 years equivalent work experience.
- Prior experience in MSP is preferred.
- Experience with desktop and server operating systems including Windows 7 Windows 10 Server 2008 Server 2012 Server 2016 Linux and Mac OS.
- Experience in Server administration DNS DHCP.
- Active Directory knowledge is required.
- Knowledge and understanding of networking devices and appliances.
- NinjaOne RMM and Autotask PSA Experience a plus.
- Office 365 administration experience is required.
- Valid Drivers License and ability to drive to customer locations when required.
- CompTIA A and/or CompTIA Network preferred.
IT Technician/Engineer II Responsibilities:
- Provide support of incoming requests to the service desk via telephone web portal email to ensure courteous timely and effective resolution of end-user issues.
- Provisioning and system setup for new hires.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate including hardware repairs delivery of peripherals or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Server administration via Active Directory File & Print services DNS DHCP.
- Network firewall and switch administration and maintenance.
- Perform preventative maintenance including checking and cleaning of workstations printers and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
- Some network and server solution design and architecture.
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner be the initial reference point for all IT support-related tickets and ensure the satisfaction of the end-user among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments executive levels and customers daily. The IT Technician will possess the ability to problem solve at a high level extraordinary customer service skills strong multi-tasking and organizational skills.
The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support including tasks such as discovery meetings site surveys proposals and presentations on technical assessments implementations and ongoing technical account management. The selected candidate will be results-oriented self-motivated energetic professional reliable and a team player.
Note:
- Salary is hourly and negotiable based on the candidates experience.
Compensation: $65000.00 - $70000.00 per year
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Benefits/PerksJoin a Fun & Dynamic Culture! We believe work should be engaging collaborative and full of energy.Fitness-Focused Workplace We encourage both physical and mental well-being with team activities.Growth & Development We invest in your personal and professional growth through ongoing l...
Benefits/Perks
- Join a Fun & Dynamic Culture! We believe work should be engaging collaborative and full of energy.
Fitness-Focused Workplace We encourage both physical and mental well-being with team activities.
Growth & Development We invest in your personal and professional growth through ongoing learning opportunities.
Work-Life Balance We understand the importance of flexibility and encourage a healthy balance between work and personal life.
Creative & Innovative Space Bring your ideas to life in an environment that values innovation and fresh thinking.
Other perks
- Bonus based on performance
- Free office attire
- Free snacks
IT Technician/Engineer II/III Requirements:
- College diploma or university degree in Computer Science and/or 5 years equivalent work experience.
- Prior experience in MSP is preferred.
- Experience with desktop and server operating systems including Windows 7 Windows 10 Server 2008 Server 2012 Server 2016 Linux and Mac OS.
- Experience in Server administration DNS DHCP.
- Active Directory knowledge is required.
- Knowledge and understanding of networking devices and appliances.
- NinjaOne RMM and Autotask PSA Experience a plus.
- Office 365 administration experience is required.
- Valid Drivers License and ability to drive to customer locations when required.
- CompTIA A and/or CompTIA Network preferred.
IT Technician/Engineer II Responsibilities:
- Provide support of incoming requests to the service desk via telephone web portal email to ensure courteous timely and effective resolution of end-user issues.
- Provisioning and system setup for new hires.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate including hardware repairs delivery of peripherals or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Server administration via Active Directory File & Print services DNS DHCP.
- Network firewall and switch administration and maintenance.
- Perform preventative maintenance including checking and cleaning of workstations printers and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
- Some network and server solution design and architecture.
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner be the initial reference point for all IT support-related tickets and ensure the satisfaction of the end-user among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments executive levels and customers daily. The IT Technician will possess the ability to problem solve at a high level extraordinary customer service skills strong multi-tasking and organizational skills.
The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support including tasks such as discovery meetings site surveys proposals and presentations on technical assessments implementations and ongoing technical account management. The selected candidate will be results-oriented self-motivated energetic professional reliable and a team player.
Note:
- Salary is hourly and negotiable based on the candidates experience.
Compensation: $65000.00 - $70000.00 per year
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
View more
View less
Job Location:
Yearly Salary:
$ 65000 - 70000
Posted on:
8 hours ago
Vacancies:
1 Vacancy
