Helpdesk Technician
Share
Job Location:
Reston, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
html
Job Description
Job Responsibilities:
- Provide technical support to clients in resolving IT issues related to cybersecurity.
- Assist in incident response and threat hunting activities to detect and respond to security incidents.
- Utilize expertise in NIST frameworks to ensure DF/CMMC compliance for DIB contractors.
- Analyze security logs using SIEM tools to identify potential security threats.
- Develop incident playbooks to guide response procedures in case of advanced threats or breaches.
- Collaborate with clients to protect sensitive data from cyber threats.
Essential Qualifications:
- Minimum of 2 years of experience in information technology or cybersecurity.
- Expertise in cloud security particularly Azure and M365.
- Strong understanding of NIST frameworks and cybersecurity best practices.
Desired Experience:
- Experience in managed security services and working with security incident response teams.
- Knowledge of analyzing security logs and using SIEM tools for monitoring.
- Ability to develop and implement incident playbooks for cybersecurity incidents.
Salary & Benefits:
Salary: To be discussed based on experience and qualifications
Benefits: Comprehensive benefits package including healthcare retirement plan and professional development opportunities.
Key Skills
- Computer Hardware
- Mac Os
- Active Directory
- VMware
- ConnectWise
- HP Service Manager
- Microsoft Windows Server
- Mobile Devices
- Windows
- Help Desk
- Operating Systems
- Remedy
