IT Support EngineerÂ
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently looking for IT Support Engineer for our Qatar operations with the following terms & conditions.
Required education and prior experience:
- Mandatory: . in Computer Science Information Technology or Similar field
- Mandatory: 3 years experience working with Microsoft Client and server platforms as a helpdesk technician.
- Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
- Mandatory: 1-year experience in Azure Microsoft 365 Suite support.
- Mandatory: Knowledge of Basic Network support.
- Optional: Knowledge of Helpdesk ticketing system.
- Desirable: Network Certifications Network/CCNA
Key responsibilities & competencies:
- Serving as the first point of contact for customers seeking technical assistance over the phone or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Performing on-site installations and support.
- Install and maintain desktop technologies (Desktops Laptops Phones Monitors Printers etc.)
- Install and configure Windows and other desktop software.
- Configure and manage connectivity and storage
- Maintain Windows
- Protect devices and data
- Deploy Windows client
- Manage identity and access by creating and maintaining AD users.
- Manage compliance policies and configuration profiles
- Manage maintain and protect devices
- Manage apps
- Rollout patches.
- Assist in person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
- Maintain printing systems and assist with network printer system maintenance
- Maintain backup system and processes.
Joining time frame: 2 weeks (maximum 1 month)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Engineering Support
- Law Enforcement
- ABB
- Information Security
- Adobe Dreamweaver
- Data Analysis
About Company
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia. Delivers leading edge information and communication technology based business solutions to enabl ... View more
