Customer Support Specialist Innovative Home Technology (German-Speaking, Remote Greece)
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Job Location:
Yearly Salary:
Experience Required:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Ready for your next adventure
Join our team supporting one of the worlds most innovative home technology brandsfrom sunny Greece!
As a German-Speaking Customer Support Specialist youll be the friendly voice helping customers get the most out of their products. From powerful vacuum cleaners to cutting-edge air purifiers and hair care tools youll become an expert on products that make a real difference in peoples lives.
What You Will Be Doing:
- Handling incoming phone calls messages and emails from German-speaking customers
- Providing information and assistance on the full range of products
- Troubleshooting technical issues and offering practical solutions
- Processing warranty claims repairs and replacements
- Offering product recommendations based on customer needs
- Delivering exceptional service that keeps customers coming back
Requirements
- Excellent writing and verbal communication skills in German (C1)
- Good knowledge of English (B2 level)
- Strong attention to detail
- Good technical troubleshooting and problem-solving skills
- Ability to handle unexpected changes and customer concerns with professionalism
- Experience in customer support or technical support roles is appreciated but not required.
Benefits
- Complete relocation support: Flight to Greece covered 2 weeks hotel accommodation and help finding your new homeall at no cost to you
- Competitive monthly salary 2 extra salaries per year
- Eligibility for monthly performance bonus
- Healthcare benefits and numerous discounts
- Full paid training by certified instructors
- Professional growth and development opportunities
- Free online Greek language courses
- Special events community involvement and social responsibility initiatives
- State-of-the-art premises with relaxing break areas.
- Work schedule: 8-hour shift within the time bracket of Monday-Friday 09:00-21:00
Required Skills:
Excellent writing and verbal communication skills in German (C1) Good knowledge of English (B2 level) Strong attention to detail Good technical troubleshooting and problem-solving skills Ability to handle unexpected changes and customer concerns with professionalism Experience in customer support or technical support roles is appreciated but not required.
Required Education:
None
Company Industry
Accounting
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
