Case Management Coordinator Gaza Response
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Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
| TITLE: Case Management Coordinator - Gaza Response | |
| TEAM/PROGRAMME: Operations | LOCATION: Cairo Egypt |
| GRADE: 5 | CONTRACT LENGTH: Until 15 May 2026 with possibility of extension. |
Child SAFEGUARDING: Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process for staff. | |
PROJECT SCOPE: This project is funded by multiple donors seeking to assist vulnerable unaccompanied and separated children (UASC) and youth among the migrant community in Greater Cairo to receive better protection services aiming to empower them for successful transition to self-reliance access income generation activities and integrate within the local communities. | |
ROLE PURPOSE: This position will be primarily responsible for supervision of the case management component under the supervision of the Senior Operations Officer. This includes building the capacity of case workers and community mentors according to the Save the Children case management common approach. | |
SCOPE OF ROLE: Reports to: Operations Senior Officer Staff directly reporting to this post: Case Workers |
- Conduct regular supervision meetings with each Case worker to ensure the effectiveness of the case management process adheres to the Steps to protect the common approach.
- Conduct regular case file audits to ensure that they are up to date and check the quality and consistency of work.
- Review the case plan for the targeted case load and monitor the cases span in the
- Ensure the Case management database is up to
- Conduct interviews when needed with high-risk
- Follow-up and monitor high-risk cases
- Manage all the external
- Ensure effective and timely response to Accountability line
- Assign cases to case workers ensuring case load balance
- Ensure up-to-date forms and tools of the Case Management Steps to Protect approach
- Coach and build the capacity of the CM case workers and
- Follow-up and monitoring high-risk
- Ensure that Case Management is implemented in line with Save the Childrens policies and procedures and adhere to donor requirements and
- Support the line manager in supervisory tasks to mentorship
- Develop monthly reports on case loads reflecting the progress in the project implementation
highlighting success cases and document challenges encountered during the implementation of activities.
- Support the program teams as deemed
- Ensure that the activities are implemented in a full respect to the child safeguarding polices of
Accountability:
- Holds self-accountable for making decisions managing resources efficiently achieving and modelling Save the Children
- Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit providing the necessary development to improve performance and applying appropriate consequences when results are not
- Sets ambitious and challenging goals for oneself (and their team) takes responsibility for own personal development and encourages others to do the
- Widely shares their personal vision for Save the Children engages and motivates
- Builds and maintains effective relationships with team colleagues members and external partners and supporters
- Values diversity as a source of competitive strength
- Approachable and active Creativity:
- Develops and encourages new and innovative
- Willing to take disciplined
- Honest encourages openness and transparency
- Ensures that beneficiaries data are kept confidential and in line with data protection policies
QUALIFICATIONS AND EXPERIENCE Educational Background: Social studies Political Science Psychology Sociology or other related studies. Essential: 2-3 years of previous relevant experience in the development/humanitarian field with a focus on child protection Solid experience in working with refugee children Case management experience is a must Excellent communication and coordination skills. Proficiency in Arabic and English written and spoken is a must. Demonstrated ability to supervise and monitor the teams progress. Awareness about the security context and political situation in Egypt for refugees. Able to work effectively within a team and/or individually. Well organized with strong time-management skills Experience in working and pulling out database reports Strong communication skills solid experience in communication with difficult and challenging cases and at the same time experience in communication with management levels. Experience in working and coordinating with other sister NGOs. Experience in drafting Standards of Procedures (or similar documents) with strong and clear Language is an asset Shares Save the Childrens vision and values. Ability to apply Self-care techniques. Shares Save the Childrens vision and values. |
Desirable: Previous working experience with NGOs and in refugee-related contexts. |
Additional job responsibilities The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience. |
Equal Opportunities The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures. |
Child Safeguarding: We need to keep children safe so our selection process which includes rigorous background checks reflects our commitment to the protection of children from abuse. |
Safeguarding our Staff: The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy |
Health and Safety The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures. |
| JD written by: | Date: |
| JD agreed by: | Date: |
| Evaluated: | Date: |
Required Experience:
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About Company
Save the Children is a UK charity for children that works in over 100 countries to make sure children are fed, learning and treated fairly. Find out more.
