Experienced Technical Customer Service Specialist with AI Focus

Deloitte

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profile Job Location:

Stockholm - Sweden

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

We are seeking an experienced person with a strong background in optimising efficiency reducing costs and increasing sales across various industries within the area of service excellence. The ideal candidate has a strong focus on driving AI initiatives within service and is eager to continue developing this area.

Responsibilities:

  • Implement strategies at our clients to maximize efficiency cost savings and drive sales within service.
  • Develop and lead AI-driven projects within service to improve customer and employee experience and increase sales.
  • Manage and drive both large transformations and smaller projects within business processes and technological implementations.

Qualifications :

  • On top of core consulting skills (leadership sales networking)
  • Extensive experience working with service excellence across multiple industries: Key requirement to understand the shift in service that is currently ongoing and to support our clients making that shift.
  • Proven experience in developing and driving AI initiatives within service.
  • Strong background in business processes and technological implementation focusing on large transformations and the ability to manage smaller projects.

Personal Attributes:

  • Clear drive assertive and high abilities to identify and leverage sales opportunities.
  • Pragmatic structured and detail-oriented in their approach.
  • Ability to work independently and in teams to achieve organizational goals.

Additional Information :

How to Apply:

You apply online. Your application should consist of:

  • CV
  • A short motivation for why you are interested in the role

Please submit your application as soon as possible as we work with ongoing selection. 

As a qualitative part of Deloittes recruitment process our final candidates undergo a background check to increase awareness of our future employees secure the working environment for our employees and meet regulatory requirements. The background check process is carried out in collaboration with ToFindOut.  you have any questions regarding the role or the application process please contact Sara Johansson Manager Talent Acquisition at 

We are looking forward to your application!

What impact will you make

Every day your work will make an impact that matters while you thrive in a dynamic culture of inclusion collaboration and high performance. We do not just aspire to make solutions. We wish to create an impact that makes a positive and crucial difference for the people around us our clients and our society. Deloitte is where youll find unlimited opportunities to succeed and realize your full potential.

What impact will you make

Every day your work will make an impact that matters while you thrive in a dynamic culture of inclusion collaboration and high performance. We do not just aspire to make solutions. We wish to create an impact that makes a positive and crucial difference for the people around us our clients and our society. Deloitte is where youll find unlimited opportunities to succeed and realize your full potential.


Remote Work :

No


Employment Type :

Full-time

We are seeking an experienced person with a strong background in optimising efficiency reducing costs and increasing sales across various industries within the area of service excellence. The ideal candidate has a strong focus on driving AI initiatives within service and is eager to continue develop...
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Key Skills

  • Dhcp
  • SQL
  • Active Directory
  • VOIP
  • VMware
  • Customer Service
  • Windows
  • Trouble Shooting
  • Java
  • VPN
  • Sharepiont
  • hardware
  • Dns
  • Technical Support
  • Software Applications

About Company

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Do you want to be at the forefront of technology strategy and transformations at some of Denmark’s largest and most exciting companies? If yes, then we are the team for you! With more than 3,000 employees, Deloitte is the largest audit and consultancy firm in Denmark. We tailor solut ... View more

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