Sr Analyst Dynamics 365 CRM
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Date Posted:
Country:
BrazilLocation:
LOC6030: Rua Elisha Otis 841 São Paulo SÃO BERNARDO DO CAMPO 09852-075 BrazilWe are seeking a Senior Dynamics 365 CRM Analyst with expertise in the Sales and Field Service modules. This role acts as a strategic link between technology teams and business units driving innovation and efficiency through Microsoft solutions.
Workplace: Sao Bernardo do Campo
Work Model: Hybrid (3 days in the office - 2 days from home)
Responsibilities:
Manage and optimize Dynamics 365 CRM modules (Sales and Field Service).
Collaborate with business teams to gather requirements design solutions and oversee delivery.
Recommend improvements and innovations leveraging the Microsoft ecosystem especially Power Platform (Power Apps Power Automate Power BI).
Ensure solution integrity performance and scalability.
Participate in digital transformation projects and strategic initiatives.
Foster collaboration and knowledge sharing across cross-functional teams.
Requirements:
Proven experience with Dynamics 365 CRM particularly Sales and Field Service modules.
Hands-on experience with Power Platform and Microsoft productivity tools.
Strong communication skills and ability to engage with business stakeholders.
Proactive mindset continuous learning attitude and strategic vision for technology.
Excellent teamwork and interpersonal skills.
Intermediate English (global communication) and Intermediate Spanish (LATAM users).
Must reside in the São Paulo region (on-site at Otis Elevator headquarters).
Qualifications:
Microsoft certifications in Dynamics 365 or Power Platform.
Experience in digital transformation projects or system integrations.
Knowledge of agile methodologies.
Familiarity with MS Azure DevOps (ADO).
Minimum 3 years of experience with Dynamics 365 CRM projects (Sales and Field Service).
Education level:
Bachelors Degree in Digital Technology Management Information Systems Computer Science or a related discipline or equivalent relevant work experience
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
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Required Experience:
Senior IC
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
About Company
Otis is a leading manufacturer and maintainer of Elevators, Escalators, Moving Walkways with world class modernization tools & service packages for buildings
