Payment Lead Business Analyst, NA & LATAM
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview:
The roles primary purpose is to play a supporting role in partnership with IT and Treasury teams for the roll-out and change of Chubbs strategic payment platforms in the North America and Latin America regions. Focus on producing business requirements evaluating business processes supporting technical design user acceptance testing post implementation review and change requests. The role will report into Payments Program Lead.
Key Responsibilities:
- This roles primary responsibility is the ability to receive from and pay customers is a business critical capability and there is an ever changing landscape of payment options consumers can select from. This role is a key part of the overall team that ensures Chubb has the right payment capabilities in place or planned to collect the premium underwritten and pay insureds and service providers.
- Produce comprehensive Project Business Requirements Documentation coordinate reviews and secure sign-off from all relevant stakeholders.
- Develop and maintain a requirements traceability matrix throughout the project lifecycle ensuring that design and testing cover all requirements.
- Create and manage EPIC requirements in JIRA including Use Cases when necessary. Facilitate review sessions and obtain necessary approvals.
- Evaluate current business processes anticipate future requirements and identify areas for improvement. Present findings and suggestions to leads and project team.
- Collaboration with technical teams during the design build and system testing phases. Provide ongoing support for any queries related to requirements.
- Contribute to and review technical documentation deliverables ensuring alignment with business requirements and project goals.
- Provide insights into both business and systems implementation plans to ensure successful execution of the projects.
- Conduct impact analysis for any Change Requests raised by stakeholders ensuring all relevant documents are updated accordingly.
- Participate as a key support resource in User Acceptance Testing (UAT) ensuring the final product meets business requirements
- Assist in effective project closure procedures including completing a Post Implementation Review and managing any outstanding actions and identified Change Requests in accordance with Treasury Project Procedures
- Support BAU TTP Enquiries by reviewing requests from the business and sharing with the Global BA prior to submitting to the TTP IT teams. This includes new banking requirements and mandatory data modifications.
Qualifications
- Bachelors degree in Business Administration Finance Information Technology or a related field desirable but not essential
- Knowledge (include languages): Fluent in English
Experience:
- Proficiency in requirements gathering and documentation including JIRA and traceability matrices.
- Strong analytical and problem-solving skills with the ability to improve processes.
- Good communication skills both written and verbal with the ability to collaborate effectively with cross-functional teams
- Familiarity with project management methodologies and tools
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Strong attention to detail and organizational skills
Competencies:
- Good communication skills and ability to work as part of a team
- Ability to understand end to end process to be able to identify and implement the system enablers to meet business payment requirements.
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
