Infra Engineer

Job Overview

We are looking for an experienced Infrastructure Services Engineer responsible for designing operating securing and maintaining core shared infrastructure services such as DNS DHCP NTP Active Directory internal PKI/Certificate Authority and SMTP.
This role ensures these critical services remainhighly available resilient secure compliant and integrated across cloud compute network storage and security platforms.

Key Responsibilities

• Administer and maintain DNS DHCP NTP internal CA/PKI Active Directory and SMTP systems.
• Monitor service availability capacity and performance ensuring SLA compliance.
• Troubleshoot incidents service requests and escalations with strong problem-solving skills.
• Design and implement upgrades patches and enhancements for core services.
• Develop automation (PowerShell/Python) to improve efficiency and reduce errors.
• Integrate infrastructure services with cloud hybrid environments and security tools.
• Ensure alignment with security policies hardening guidelines audit requirements and regulatory standards.
• Perform certificate lifecycle management and maintain secure configurations.
• Collaborate closely with Compute Network Storage Backup and Security teams on design and resilience improvements.
• Support infrastructure projects requiring core shared services.
• Prepare documentation including architecture diagrams SOPs and operational runbooks.
• Identify risks and contribute to best risk management practices.
• Stay updated on compliance trends emerging threats and new technologies.

Required Skills & Experience

• 68 yearsoverall IT infrastructure experience (compute storage backup network cloud).
• 5 yearsin resilience high availability failover design and DR planning.
• 5 yearsMicrosoft Active Directory administration (GPO domain controllers auth hardening).
• 5 yearsDNS & DHCP management (Microsoft DNS / Infoblox).
• 35 yearsPKI/Certificate Authority experience (cert lifecycle CRLs OCSP TLS security).
• 23 yearsNTP configuration and time synchronization management.
• 3 yearsSMTP/email relay infrastructure management.
• Strong knowledgeof security encryption authentication hardening and compliance.
• Experience collaboratingwith cross-functional infrastructure teams.
• Scripting (PowerShell/Python) advantageous/preferred.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.

At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality