Do you have great customer service & administration skills and want to progress your career
Come and help support our Front of House team here at Markel on a 12-month fixed-term contract.
What part will you play If youre looking for a place where you can make a meaningful difference youve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities and youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realize our potential we can help others reach theirs.
Join us and play your part in something special!
The opportunity:
We are looking for a receptionist with excellent customer service skills to join our operations office
support team to be based in our Leeds office.
What youll be doing:
- Be a part of the Front of House face of our Leeds office
- Meet and Greet all clients and associates including managing conference facilities and room bookings/catering requirements of the Leeds office
- Provide Facilities support to Operations Manager
- Be responsible for general office admin including to ensure all post is managed and distributed in a timely manner adhering to any SLAs deadlines and data protection regulations
- Provide excellent Customer Service for inbound reception calls maintaining service levels
- Ensure all security/H&S requirements are maintained when welcoming visitors within required standards in line with relevant procedure
- Provide administration support to all National Market UK offices
- Support Services and facilities manage stock control within the office ensuring that supplies are adequate at all time
Our must-haves:
- Demonstrate strong communication and organisational skills with an ability to prioritise workload
- Good IT skills including strong attention to detail and accuracy managing and logging calls
- Excellent Customer Service skills
- Demonstrate first class client care and communication skills across all levels.
- Effective team player demonstrate positive and co-operative interaction with team members.
- Be able to multitask and have excellent time-management skills with the ability to prioritise tasks
- Demonstrate knowledge of commercial Health and Safety
- First Aid and Fire Marshal training
Who we are:
Markel Group (NYSE MKL) a Fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.
Were all about people We win together We strive for better We enjoy the everyday We think further
Whats in it for you
- A great starting salary plus annual bonus & strong benefits package
- 25 days paid holiday plus Bank Holidays with the opportunity to buy/sell extra leave
- Fantastic company pension scheme private medical and dental cover life assurance travel insurance cover income protection season ticket loan as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!
Are you ready to play your part
Choose Apply Now to fill out our short application so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
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