Bookkeeper PH

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldnt find a customer service partner that was as innovative as they were they built it. Many companies view their customer care as a cost center but we believe it can be so much more! If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business.

About the Role

We are looking for a highly analytical and detail-oriented Bookkeeper to support our organization. This resource will be responsible for maintaining accurate financial records reconciling accounts and supporting day-to-day accounting operations. This role requires strong attention to detail excellent organizational skills and the ability to work with multiple clients in a fast-paced environment.

Key Responsibilities:

Accounting & Bookkeeping

• Record day-to-day financial transactions in line with client guidelines and standards.

• Maintain general ledgers journals and subsidiary accounts.

• Process accounts payable and accounts receivable.

• Reconcile bank statements credit card statements and other financial accounts.

• Track expenses invoices collections and payments.

Reporting & Documentation

• Prepare monthly quarterly and annual financial reports for clients.

• Generate aging reports cash flow summaries and expense reports.

• Assist in preparing financial statements and compliance documentation.

• Maintain well-organized records for internal review and audits.

Compliance & Process Improvement

• Ensure compliance with client-specific accounting standards and regulatory requirements.

• Support internal and external audits.

• Recommend improvements to enhance accuracy and efficiency.

Qualifications & Skills:

• Bachelors degree in Accountancy Finance Business Administration or related field is highly preferred.

• At least 5 years of bookkeeping or accounting experience (BPO experience preferred).

• Knowledge of general accounting principles and best practices.

• Proficiency with accounting tools (QuickBooks Xero SAP NetSuite or similar).

• Strong Excel skills (pivot tables formulas data management).

• Excellent communication skills in English.

Preferred:

• Experience supporting U.S. clients.

• Familiarity with international accounting standards and client-specific compliance.

• Accounting or bookkeeping certifications (e.g. QuickBooks Certified Xero Certified).

Technology Requirements:

• A licensed Windows computer with a serial number is the only computer we will accept for this position. We dont allow customized or jailbroken homemade devices.

• Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam. Download and upload speed must be at least 25MBPS.

• All agents must have a working camera to be used during training sessions and 1:1 conversations

• Agents must be willing to have Crowdstrike be installed in their personal computer/laptop

• Agents must have a working headset with a microphone speakers are not permitted for use while on calls.

• Processor: Intel Core i5-4440 CPU 2.10 GHz

• Memory: Minimum: 8GB but recommend: 16 GB

  • OS: Windows 32-Bit and 64-Bit (Windows 11)

• All agents will be required to install third-party software in order to run the screen capture module:

  • Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C 2019 Redistributable 32-bit. l Framework 4.6.2or 4.7.x

Benefits:

• A fully remote work environment

• Comprehensive training on our products and services.

• Career development opportunities including internal promotions.

• A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature thrive in a customer-centric role and have a passion for assisting others we encourage you to apply.