Customer Account Representative
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Job Location:
Appleton, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
JoinReynolds Consumer Productsand Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting dynamic fast-paced and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton WI.
Responsibilities
Your Role:
As a Customer Accounts Representative you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock Slider Specialty Films Geo). You will also ensure timely and accurate entry of customer sales orders into SAP working to meet the requirements of customers while verifying items pricing delivery dates applying miscellaneous charges and ensuring proper invoicing.
You will have the opportunity to Make Great Things Happen!
- Receive customer orders via EDI email and phone. Ensure timely accurate booking of customers sales orders into our SAP system to meet the customers requirements.
- Work with various internal departments to resolve issues related to pricing inventory item changes order shortages transportation and on time delivery.
- Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to payment terms shipment terms pricing etc.
- Resolve delivery issues related to late deliveries damages shortages requirements for product returns and carrier freight claims.
- May participate in other areas of Customer Support such as Vendor Managed Inventory capacity and customer priority teams/meetings export shipments and document preparation.
You will love it here if
- You put safety first always.
- You listen learn and evolve.
- You are passionate about collaboration teamwork and achieving shared goals.
- You treat all people with respect operating ethically and embrace inclusivity.
- You are committed to improving our impact on local communities.
Qualifications
We need you to have:
- 2 years of related professional customer service and/or clerical experience in a manufacturing environment.
- Ability to process prioritize and use critical thinking skills to meet customer requirements efficiently and accurately.
- Possess excellent communication skills critical thinking skills pays attention to detail is an exceptional multi-tasker works extremely well under pressure and has a sense of urgency.
- Able to deal with ambiguity and drive towardsolutions
- Keen understanding and sense of needs (internal and external customers).
- Proficiency in MS Office
Icing on the Cake:
- BA/BS Degree
- Proficiency in SAP
- Knowledge of international shipping processes
- Experience in one or more of the following areas is helpful: Packaging Supply Chain Export Order Processing
If you answer yes to the followingwe want to meet you!
- Intellectual Curiosity: Do you have an inquisitive nature
- Problem Solving: Do you have a knack for tackling issues head-on
- Entrepreneurship: Do you enjoy taking ownership of your work
- Customer Centricity: Do you always act in the best interests of the customer putting their needs first
- Growth Mindset: Do you focus on progress rather than perfection
- Continuous Improvement: Are you never satisfied with the status quo
Want to know more Check out our website or connect with us on LinkedIn!
Apply today to join a fast-growing innovative company!
Not a good fit but know someone who is Please refer them!
Local candidates only no relocation assistance available
Join Reynolds Consumer Products and Drive Your Careeracross a world of opportunities!
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process you may request assistance by emailing us at.
No recruiter calls or emails please.
RCP affords equal employment opportunities to applicants without regard to race color religion age disability status sex marital status protected veteran status pregnancy national origin genetics genetic information parental status or any other characteristic protected by federal state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.
Posted Salary Range
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
