Order Desk Operation Specialist
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a highly organized and detail-oriented Order Desk Executive to join our team. This role plays a critical part in ensuring smooth processing of sales orders delivery notes/Pick releases invoicing and communication between internal departments such as Sales AR SCM and 3PL.
The ideal candidate must have strong Excel skills accuracy in documentation and the ability to work under pressure in a fast-paced environment.
Sales Order Management
Verify signed PI as per LG/AR terms.
Ensure 100% accuracy in sales order entry.
Correct RAD and RSD dates in the system.
Process orders promptly based on sales team request.
Order Booking
Validate pricing and payment terms.
Confirm daily sales order booking.
Ensure booking reflects customer and commercial terms.
Delivery notes and Pick releases on time
Issue delivery notes and WH schedules.
Coordinate with SCM team for appointment and dispatch.
Align with delivery schedules and confirm timely dispatches.
Invoicing and Letter of credit Documentation
Handle LC documentation stamping and bank submissions within 10 days.
Return and Others out sample Orders
Process RMA return re-invoicing and special requests.
Track and close return orders in system.
Follow up for EP approvals (e.g. price corrections new ship-to return orders).
Daily System Validation
Validate delivery plan vs system records (appointments).
Escalate discrepancies and ensure data correction.
Maintain real-time data accuracy in ERP system.
Team Collaboration
Work closely with Sales AR SCM and 3PL teams for smooth workflow.
Ensure alignment on deliveries returns invoicing and order terms.
Provide timely updates to internal teams on pending and critical tasks.
Qualifications & Requirements:
25 years of experience in order management sales operations or logistics coordination.
Strong Excel skills (VLOOKUP pivot tables basic formulas).
Good knowledge of ERP/order processing systems.
Strong communication coordination and follow-up abilities.
Ability to multitask prioritize and maintain accuracy under pressure.
Required Experience:
Unclear Seniority
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
About Company
LG’s innovative technologies, unique products, and cutting-edge designs are an investment in the future. LG Electronics, Inc. is a global leader and technology innovator in consumer electronics, mobile communications and home appliances.
