Head of Events and Supporter Engagement

Job Description

Charity People is delighted to be partnering with The Passage to recruit an exceptional interim Head of Supporter Engagement and Events for a maternity cover contract.

This is a pivotal leadership role within The Passages Fundraising and Communications team responsible for driving supporter engagement and delivering a diverse portfolio of fundraising programmes. From special events and individual giving to community fundraising and celebrity ambassador engagement this role ensures supporters are at the heart of everything The Passage does.

About The Passage
The Passage are an incredible charity based in Westminster providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists and everyone has a place to call home. Last year they supported over 2000 people experiencing or at risk of homelessness.

• Location: London with some hybrid working
• Salary: 56960
• Contract: Maternity Cover (exact dates TBC)
• Annual Leave: 33 days including Bank Holidays
• Hours: 40 hours per week

The Role

As Head of Supporter Engagement and Events you will lead a talented team to grow and diversify income streams ensuring a first-class supporter experience. As part of the Senior Management Group you will also contribute to organisational strategy and represent The Passage externally.

Key Priorities During the Contract

For the duration of the maternity cover the successful candidate will focus on:

• Personally leading the development and delivery of core events including Garden Party Big Sports Quiz A Little Night Music and Laughter to the Rafters.
• Developing and implementing processes to streamline improve and enhance supporter data and communications.

• Leading the implementation of the supporter journey strategy collaborating with colleagues across fundraising and communications to ensure a seamless personalised and data-driven experience for all supporters.

• Managing relationships with Passage Ambassadors particularly Dara OBriain who plays a key role in our annual comedy event Laughter to the Rafters.
• Working closely with the Head of Development to enhance the special events programme and identify opportunities to uplift income across corporate trust and major donors.
• Provide coaching and direction to a multi-functional team fostering collaboration and innovation.
• Budget Management: Prepare accurate forecasts and monitor KPIs to achieve ambitious income targets.

About You

We are looking for a dynamic and strategic leader with:

• Proven experience in developing and implementing successful fundraising strategies.
• A track record of achieving and exceeding income targets.
• Expertise in event planning and delivery at a senior level.
• Strong leadership skills and experience managing multi-functional teams.
• Ability to leverage celebrity involvement and deliver exceptional supporter stewardship.
• Financial acumen and experience managing budgets and KPIs.

To apply

To register your interest in this brilliant opportunity and request a job pack please send your updated CV to Kevin Croasdale () from our recruitment partner Charity People. If your profile fits what were looking for well be in touch with lots more details and to arrange a follow up call.

Key Dates:

Closing Date: Midday Monday 12th January

Interviews Stage 1 w/c 19^th January

Interviews Stage 2 and Offer -w/c 26^th January

We want you to have every opportunity to demonstrate your skills ability and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking inclusive organisation that actively anddeliberately promotes equity diversity and inclusion. We know organisationsthrive when inclusion is at the forefront. We evidence our commitment bymatching charity needs with the skills and experience of candidates irrespectiveof background e.g. age disability (including hidden disabilities) gender genderidentity or gender reassignment marriage and civil partnership pregnancy andmaternity race religion or belief or sexual orientation. We do this because webelieve that greater diversity leads to greater results for the charities we workwith.