Site Manager, Data Centre

As a Data Centre Service Delivery Manager your primary responsibilitywill be to oversee the day-to-day operations of a data centre facility. You will ensure the uptime availability and efficiency of all systems equipment and processes within the data centre. You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards.

Responsibilities:

Data Centre Operations:

• Manage and oversee the operation maintenance and repair of critical facility systems including power cooling security and fire suppression.

• Ensure compliance with equipment manufacturers recommendations industry best practices and regulatory requirements.

• Monitor andanalyzekey performance indicators (KPIs) toidentifyareas for improvement and develop strategies for optimization.

• Implement andmaintaincomprehensive preventive maintenance programs to minimize downtime and maximize equipment reliability.

Team Management:

• Lead and manage a team of technicians and engineers responsible for data centre operations.

• Set clear performance expectations provide coaching and development opportunities and conduct regular performance evaluations.

• Foster a culture of teamwork collaboration and continuous improvement.

• Manage staffing needs including hiring training and scheduling to ensure adequate coverage and skill sets.

Client Relationships:

• Act as the primary point of contact for clients on operational matters addressing their concerns and managing expectations.

• Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs.

• Collaborate with sales and business development teams to support client acquisition and retention efforts.

Compliance and Risk Management:

• Ensure compliance with data centre industry standards regulations and security protocols.

• Assess and mitigate risks associated with data centre operations to ensure business continuity.

• Develop andmaintainemergency response plans including contingency plans for power outages natural disasters and other potential disruptions.

Budget and Cost Management:

• Prepare and manage the data centre operations budget tracking expenses andidentifyingopportunities for cost optimization.

• Review operational costs negotiate contracts with vendors and manage vendor relationships.

Requirements:

• Bachelors degree in Engineering Computer Science or a related field.

• HV Authorised Person (Experienced with HV Systems)

• Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either)

• C&G Pts. 1 & 2 equivalent or exceeds.

• 17th Edition IEE: Wiring and Installation (Ability toattain18th Edition throughadditionaltraining)

• C&G 2391 test and inspection; BS 7671:2001 for inspection testing and certification.

• Proven experience in data centre operations management preferably in a mission-critical environment.

• Thorough understanding of data centre infrastructure including power cooling networking and security systems.

• Strong leadership and team management skills.

• Knowledge of industry best practices regulatory requirements and industry standards such as Uptime Institute TIA-942 and ISO 27001.

• Excellent problem-solving and decision-making abilities.

• Effective communication and interpersonal skills.

• Familiarity with data centre management software and monitoring tools.

Our Commitment to Sustainability and Innovation

At JLL were committed to building a better tomorrow. As a Senior Facilities Manager youll have the opportunity to contribute to our global sustainability initiatives helping to reduce environmental impacts across our managed properties. Youll also leverage our innovative technologies and data-driven approaches to optimize building performance and enhance occupant experiences.

Growth and Development

As part of the JLL family youll benefit from our global reach while working within a supportive local team. We invest in our people through comprehensive training programs mentorship opportunities and clear career progression pathways. Our collaborative culture encourages knowledge sharing across our global network giving you access to best practices and expertise from around the world.

What We Offer

• Opportunity to lead a flagship account with significant strategic importance to our organization
• Platform to influence and shape best practices in Life Sciences real estate management globally
• Exposure to cutting-edge operational practices and technologies across international markets
• Collaborative innovative work environment with access to industry-leading resources and expertise
• Comprehensive professional development program and clear advancement pathways
• Competitive compensation package including performance-based incentives
• Global mobility opportunities within a growing international organization