Briefing Program Manager Barcelona

About the Role:

As a Briefing Program Manager you will play a pivotal role in shaping the customer experience at CrowdStrikes new Executive Briefing Center (EBC) in Barcelona. Youll collaborate closely with the Office of the CTO Sales Product AV/IT Facilities and Marketing teams to deliver tailored high-impact executive briefings that align to our customers strategic goals. From briefing intake to execution and follow-up youll be a key partner in delivering meaningful engagements that deepen relationships and accelerate pipeline.

This is an onsite role based in Barcelona and requires an onsite presence during customer briefings.

What Youll Do:

• Serve as the primary point of contact for assigned briefings partnering with the Office of the CTO and Account teams to assess customer needs and objectives.

• Customize briefing agendas that align with strategic goals coordinating with internal teams to secure the right executives SMEs and content.

• Lead pre-brief planning calls provide guidance to discussion leaders and ensure all participants are prepared and aligned.

• Host and Facilitate briefings onsite ensuring an elevated seamless and professional experience for customers and internal stakeholders alike.

• Review content and speaker flow providing direction to ensure relevance consistency and impact across sessions.

• Maintain briefing systems and tools briefing platform requests scheduling updating agendas capturing meeting notes and tracking follow-ups in collaboration with account teams.

• Work with customers to define requirements and intended outcomes ensuring that every briefing is centered around the Voice of the Customer.

• Document customer feedback and insights pre and post-briefing identifying opportunities and sharing learnings to inform future engagements and strategy.

• Support the continuous improvement of briefing experiences by partnering with your team on process enhancements templates and special projects.

• Partner with Briefing Guest Relations specialist around logistics management of catering room setup personalizations gifting and more.

What Youll Need:

• 5-7 years of experience in customer programs customer briefings executive engagement event planning sales enablement or marketing roles.

• Excellent verbal and written communication skills with a professional and engaging presence.

• Confident working with cross-functional teams and stakeholders at all levels including Sales Product Marketing and Executives.

• High attention to detail and ability to manage multiple briefings and timelines simultaneously.

• Strong organizational problem-solving and project management capabilities.

• Customer-obsessed with a passion for creating meaningful personalized experiences.

• BA/BS degree or equivalent relevant work experience.

• Must be based in Barcelona and available to host briefings in person.

Who You Are:

Were looking for someone who thrives in a fast-paced customer-first environment and is passionate about delivering premium experiences. While you may not have deep expertise in every area youre excited to grow and contribute meaningfully.

Why This Role Matters:

CrowdStrikes Executive Briefing Center is more than a space its a platform for strategic conversations and lasting this role youll help design and deliver these moments shaping how the worlds most influential companies experience CrowdStrike.

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

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