Managing Consultant Consumer Analytics & Advisory

Location:

Job Summary
This leader will be part of the Consumer Analytics & Advisory (CAA) team primarily responsible for either leading a project team of analysts as an engagement manager or serving as high level individual contributor for a project that leverages a deep data-driven expertise to drive solutions. This role must establish priorities for the project team assign and define the work to the right resources within the team and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. May be responsible for leading multiple projects simultaneously including organizational initiatives.

Responsibilities

• Lead a team of consultants and analysts for both development and execution of strategic initiatives across the Consumer Bank
• Provide solutions based on connecting the dots leveraging business insights to align develop and build holistic strategies and solutions that align with LOB priorities and consider knowledge of cross-LOB interdependencies
• Translate data into clear narratives recommendations and presentations to Executive & LOB Management teams which include actionable recommendations that improve the business
• Provide thought leadership within and beyond engagement teams
• Collaborate with other analytics teams across the Consumer Bank to leverage expertise on LOB strategies decision sciences and analytics data assets
• Promote the benefits of quantitative techniques and analysis
• Challenge the thought process and statistical methods applied by the team and test the rigor of the work the team has done
• Identify the appropriate use of analytical techniques and deploy problem solving frameworks even in areas with no prior experience
• Actively listen to stakeholders and know when to probe for further information
• Lead and participate in efforts to enrich the Consumer Banks analytical capabilities
• Performs other duties as assigned; duties responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures including without limitation acting professionally at all times conducting business ethically avoiding conflicts of interest and acting in the best interests of Keys clients and Key.

Education Qualifications

• Bachelors Degree Finance Business Analytics Computer Science Mathematics or other analytically related discipline (required)

Experience Qualifications

• A minimum of 5 years Analytical experience in consulting business or related field (required).
• A minimum of 3 years experience in financial services (preferred).
• A minimum of 3 years experience in leading teams to develop impactful business strategies based on analysis (preferred).
• Experience working with multiple consumer banking products (ex: deposits credit cards home loans etc.) and multiple functional areas (ex: acquisitions product strategy customer management etc.) (preferred)
• Experience translating complex data into clear narratives and presentations for senior level leaders (required)
• Demonstrated experience in test design (control groups A/B/n multivariate etc.) (preferred)
• Experience leveraging digital analytics platform technologies such as Adobe Analytics (or related platform) (preferred)
• Familiarity SQL R or Python (preferred)

Tactical Skills

• Excellent oral and written communication skills
• Detailed knowledge and expertise in Data Analytics software applications
• Advanced Microsoft Office Suite skills
• Experience in leading high-impact cross-functional projects
• Experience in delivering Senior Management Level presentations
• Strong time-management and organizational skills

Personal Skills

• Collaboration
• Critical Thinking
• Decision Making
• Problem Solving
• Resilience

Practical Skills

• Analytical Thinking
• Business Acumen
• Data Analysis
• Oral & Written Communication
• Systems Thinking

Core Competencies

• All KeyBank employees are expected to demonstrate Keys Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting ability to communicate face to face in person or on the phone with teammates and clients frequent use of PC/laptop occasional lifting/pushing/pulling of backpacks computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Driving Requirements

• Ability to occasionally operate a motor vehicle with a valid drivers license.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

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