Community Outreach & Referral Specialist
Share
Job Location:
Annandale, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Community Outreach & Referral Specialist
(Behavioral Health Field-Based Office)
60K Referral Bonuses (extra $10-15K)
About the Role
This is a relationship-driven community-facing role supporting a growing behavioral health organization. The Community Outreach & Referral Specialist serves as a trusted connector between local hospitals schools crisis centers and families seeking care. This position combines consistent in-person outreach with inbound referral support and requires professionalism empathy and reliability.
Youll work closely with a Business Development Lead and an internal clinical/administrative team gradually taking ownership of a defined territory and helping expand referral partnerships through face-to-face relationship building.
What Youll Do
- Conduct 2025 in-person outreach visits per week to community partners including hospitals schools crisis centers and related organizations within a 50-minute radius
- Build and maintain strong relationships with clinical staff counselors referral coordinators and community leaders
- Represent the organization professionally at all times confident communication and trustworthy demeanor
- Follow an established outreach plan and territory assignments while identifying new partnership opportunities over time
- Convert outreach efforts into referrals and track activity tied to commission/bonus potential
- Receive inbound referral calls gather critical information and support families through next steps with empathy and clarity
- Balance time between field outreach onsite presence and referral coordination (field time is a priority)
- Document outreach visits conversations referrals and conversion outcomes accurately
- Collaborate closely with business development leadership and internal clinical teams
- Attend required meetings trainings and occasional weekend events (weekday flex provided)
- Demonstrate consistency follow-through and long-term commitment to the role and territory
What Makes This Role Challenging
- Maintaining a high weekly volume of in-person outreach
- Building trust with hospitals schools and crisis partners from the ground up
- Managing emotional conversations with families during crisis situations
- Balancing independence in the field with internal collaboration
- Growing into territory ownership while working under a developing BD structure
Required Experience & Skills
- 13 years
of experience in outreach community relations admissions marketing referrals or a related field - Comfort with field-based work and managing a weekly outreach schedule
- Strong interpersonal communication and presentation skills
- Ability to build trust quickly with professionals and families
- Organized reliable and able to document activity accurately
- Comfortable using basic CRM or outreach-tracking tools
- Able to work independently while staying aligned with team goals
Nice to Have
- Behavioral health rehab or healthcare experience
- Existing relationships with hospitals schools or community organizations
- Admissions or referral workflow familiarity
- Prior field-based sales outreach or community engagement experience
- Natural networker who enjoys being out in the community
Required Experience:
Junior IC
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
TGG is a leading provider of outsourced accounting and business advisory services for small to mid-size businesses across industries.
