Operational Data Analyst, CST I

Rome - Italy

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

DEADLINE FOR APPLICATIONS

5 January 2026-23:59-GMT01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.

ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.

WHY JOIN WFP

WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSEOF THE ASSIGNMENT:

The United Nations World FoodProgramme(WFP) is the worlds largest humanitarian agency fighting hunger worldwide. The Technology Division (TEC) of the World FoodProgramme(WFP) is leading the enterprise-wide deployment ofan operationaldecision-makingplatformcalledDOTS which is powered bythe Palantir Foundrysolution.DOTS is at the center ofTECs data ecosystemintegrating data from multiple data sources transforming data tocreate adynamic ontologyrepresentingWFPsoperational model andsurfacing business insights to support decision-making.

TheOperational Data Analyst (or DOTSWorkflow Owneras known within the DOTS team)works withWFP business counterpartsand end-usersto designimplementand deliverend-to-endsolutionson DOTSaddressing core businessquestions andoutcomes.Using rapid iteration cycles and eliciting constantfeedback from end-usersdecision-makers project focal points and fellow team membersthe incumbent is expected to push boundaries challenge theas-is and relish the opportunity to explore problemsand find resolutions.

Combiningknowledge of data analytics datagovernanceproject managementand excellent communication skills theOperational Data Analyst will be equally comfortable discussing technicalissues withdevelopersandpresenting DOTS demonstrations to a wider audience.

Reporting to theDOTS Product Managerin the TECXbranch in the TEC Division the Workflow Owner will work closely withDOTSteammembersandTECBusiness Engagement Managers toown the end-to-endprocessofdesigning implementingand presentingdata in ways that helpend-usersand assist in the continuous improvement ofDOTS.

ACCOUNTABILITIES/RESPONSIBILITIES:

Act as Agile product owner.

Analyse the businessproblem -the functional and the non-functionalrequirements andbe comfortable arguing for theoptimalend solution in case the proposed requirementsdonot align with the underlying solution to the problem.

Understand the data domainthe data cataloguedefinitions (if any)andthe data flows.

Accountable and responsible for the end-to-end process ofcreatingimplementingand rolling outworkflows on DOTS:

Explore requirements impact analysis and alternative solutions and mutually agree on them with the business.

Document and classify requirements and decisions.

Work with the team and business to model the solution to the business problem in the DOTS platform. You will function as the platform expert and throughout userinterviews also as theend-to-endprocess expert owning the overall workflow architecture and implementation scope.Define and detail the information model the user interface model(which DOTSplatform tools to use) the use cases the integrationmodeland the reporting model.

Work hands-on in the platform to build out theend-to-endworkflowstogether with the developers on the team. Although nopreviousprogramming skills are(but can be useful)for this rolean ideal candidate will have high technical aptitude and be comfortable picking up technical tasks and implement them in the platform.

Providesuggested insights into what the business users can use the platform for to derive analytical insights given yourknow-howof the business problems (post user interviews) as well as the platform.

Basedon Workflow design provide resourcing estimates.Update resource estimates in case more resources are needed or if resources are under-utilized.

Interact with the developmentand platform governanceteamsto discuss and clarify specifications.Interact withPlatform engagement toidentifysuccess metrics.

Conduct high level testing that functionality works(iterative process)asprior to handing over for formaltesting with business owners and end-users.

Together with business ownerswork to induce theChange Managementneeded to roll out theend-to-endworkflow. You will be the spark that igniteschange andensures thatthe end users that willbenefitfrom the solutions you and your teamdevelop.

Maintain communication with stakeholders and ensure buy-in at each stage of the project.

With the developerson the team ensure workflowscan progress from active implementation status tosteady-statepost-roll out.Use of SCRUMmethodologyto track progress.

Take end-user feedback to continuously improve workflows.

DELIVERABLESAT THE END OF THE CONTRACT:

Demonstrated progress on delivery ofDOTSworkflows against design and business owner expectations incl. auxiliary non-platform specific deliverables.

DOTSdata viewsand analytical componentsdevelopedusing the tools available on the platform (pre-requisite: completion oftraining on DOTS and DOTS tools).

Contribution towards usage ofDOTS (e.g. usage in workflow design)

Required technical/non-technicaldocumentation and review/approval processes completedforassigned projects.

Project metricsestablishedand method for data collectionestablishedfor each project.

Change management artifacts (e.g.webinars presentations) completed.

QUALIFICATIONS & EXPERIENCEREQUIRED:

Education:

University degree in human centred design information technology management data analytics/management computer science businessadministrationor other relevant disciplines.

Experience:

4 years of relevant and progressively more responsible human centred design and/or business analysis work with experience on 3 relevant projectsusing agile development methodologies.

1year direct experienceworking ona project with datavisualizationand/ordata analysis outputs.

Desirable:1yearExperienceworking withPalantirFoundry and knowledge of WFP business processes.

Knowledge& Skills:

Rich experience and proven skills in working towards a common goal in a team of diverse skillsexperienceand cultural backgrounds with heavy emphasis towards business and non-technical team members and stakeholders outside the team.

Highproblem-solvingskillsand willingness to develop any technical skills needed if any.

Proven ability toanalysebusiness processes uncoveringshapingand documenting business needs and requirements that are aligned with business strategies.

Experience working withdataanalysis or otherwise proven record of high technical aptitude and ability to work in highly technical and analytical environments.

Experience solving analytical problems (doesntneed to be with code)

Experience and skills to effectively engage with the business to design the end-to-end process diagrams user storiesand to document items for workflows.

Experience and skills to effectively walk business teams through potential end-to-end workflows

Experience with geographically distributed teams where the focus on team-work and achieving deliverables requirevery strongcommunication skills both written and verbal to ensure team members are aligned on the final deliverables and processes to achieve high quality results.

Strong understanding of project management methodologies and experience in project planning

Desirable:Experience with data pipeline design and implementation.

Desirable: Basic knowledge ofPythonprogramming language

Languages:

Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic Chinese French Russian Spanish and/or WFPs working language Portuguese.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.
If you experience challenges while submitting your online application please contact us at for technical support only.
Please note that applications sent to this email address cannot be considered.
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.

Required Experience:

DEADLINE FOR APPLICATIONS5 January 2026-23:59-GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin et...