Customer Technical Support Specialist Help Desk

Dahlgren, VA - USA

Yearly Salary: USD 52000 - 61999

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION
Watershed Security is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experiencing. Watershed is looking for a Customer Technical Support Specialist (Help Desk) to support Naval Surface Warfare Center Dahlgren VA. Must have Two (2) years of professional experience in Industry Federal or DoD Help Desk Support using a help desk tool such as BMCs Remedy and ServiceNow. This position is required to be designated as IAT II level with a Secret Clearance.
REQUIRED QUALIFICATIONS

High School Diploma or GED
IAT II must have one of the following or higher CCNA Security; CySA GICSP GSEC SecurityCE SSCP
2 years of professional experience in Industry Federal or DoD Help Desk Support
Clearance Level: Active Secret Clearance or higher
Ability to work on-site in Dahlgren VA
Ability to travel up to 10%
BMCs Remedy or ServiceNow
Excellent communication and interpersonal skills

*Contingent upon award*
PAY RANGE
Final salary is influenced by factors such as location contract labor categories experience skills education and certifications. Watershed offers competitive compensation medical and dental benefits educational reimbursement 401K plans with matching 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $52000.00 - $62000.00 USD.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Required Experience:

Junior IC

JOB DESCRIPTIONWatershed Security is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experiencing. Watershed is looking for a Customer Technical Support Specialist (Help Desk) to support Naval Surface Warfare Center Dahlgren VA. Must have Two (2) years of p...