Software Engineer

Software Engineer (Mexico)

Reports To: Software Engineering Manager

Location: Mexico

Environment: Hybrid

Work Schedule:

This position is full-time and remote Monday through Friday from 8:00 AM to 5:00 PM with an hour break but flexibility is available based on coverage.

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services data-centric network solutions and a seamlessly integrated platform we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether youre just starting your career or are an established professional looking for your next opportunity Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As a Software Engineer at Redwood Logistics you will be responsible for the stability quality and evolution of our brokerage technology platforms. This role emphasizes system reliability automated testing break/fix response and continuous improvement over pure feature development. You will ensure our software operates efficiently in production environments while enabling future scalability and innovation.

How You Make a Difference Everyday:

• Maintain enhance and optimize existing software applications to ensure performance availability and operational continuity.
• Own run-and-maintain responsibilities including proactive monitoring maintenance and incident response for production systems.
• Diagnose and resolve software defects and production issues through structured break/fix processes and root cause analysis.
• Develop and execute automated unit integration and regression tests to strengthen quality assurance and reduce manual effort.
• Expand automated test coverage and integrate testing frameworks into CI/CD pipelines.
• Write clean maintainable and well-documented code aligned with architectural and coding standards.
• Partner with cross-functional teamsincluding Product SRE and Architecture to implement updates patches and performance improvements.
• Participate in code reviews and contribute to continuous integration release validation and reliability initiatives.
• Ensure timely patching and remediation of software vulnerabilities maintaining compliance and system security.
• Contribute to technical documentation including operational runbooks troubleshooting guides and testing procedures.
• Support efforts to modernize legacy components adopt automation tools and improve overall development efficiency.

Youve Got This

• Bi-lingual in English/Spanish; proficient level for verbal and written communication
• Bachelors degree in computer science Engineering or related fieldor equivalent experience.
• 2 years of professional experience in software development ideally in logistics financial or brokerage technology environments.
• Strong programming proficiency in C# JavaScript or similar modern languages; experience Core or preferred.
• Proficiency in developing automated tests and familiarity with frameworks such as xUnit NUnit Jest or Cypress.
• Hands-on experience with CI/CD pipelines version control (Git) and deployment automation.
• Strong understanding of object-oriented design system debugging and performance optimization.
• Familiarity with AWS or Azure environments including monitoring alerting and service maintenance practices.
• Working knowledge of SQL and NoSQL databases for maintenance tuning and troubleshooting.
• Understanding software security principles and patch management.
• Proven ability to collaborate across teams and manage competing priorities in fast-moving environments.
• Experience supporting microservices architectures or event-driven systems in production.
• Familiarity with automated test generation or model-based testing approaches.
• Exposure to observability and monitoring tools (e.g. Datadog CloudWatch Prometheus).
• Experience with containerized deployment (Docker Kubernetes).
• Background in brokerage logistics or financial systems requiring high reliability and uptime

What We Offer:

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Life Insurance policy for you starting 30 days after employment
• Personal Health Insurance coverage for you Major Medical
• 30 days Aguinaldo Christmas bonus or prorated percentage your first year
• Vacation time starting at 12 days. Additional days will increase per Mexican Law
• Premium Vacation 50% vacation days (Prima vacacional)
• You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican Law
• You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit qualifications abilities and the Companys needs and resources. The Company does not discriminate in recruiting hiring compensation promotions discipline termination or any other aspect of employment on the basis of an individuals actual or perceived race color creed religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity national origin ancestry citizenship status age disability marital status military service or status genetic information arrest and conviction record credit history or any other basis protected by applicable law.