Senior UX Designer
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Thinking ahead seeing beyond and building together
Vervint is a purpose-driven global consultancy that is a digital catalyst empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech believing technology thoughtful strategy and human creativity lead to real progress and transformation. With a human-focused approach Vervint provides a roadmap for success inherent in design empathy and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology strategy and experience to create impactful solutions that are more than simply migrating integrating or building tech.
With offices in Michigan and Minnesota and employees across the globe we put people at the heart of everything we do. Our values are part of what makes us different for our employees clients and the communities in which we live and work. At Vervint our purpose is progress and we are out to improve lives by keeping humanity at the core of every solution.
Lead the integration of service design into the overall business strategy and contribute to shaping the clients organizational vision.
Identify and articulate strategic opportunities for enhancing the overall service experience.
Collaborate with cross-functional teams including product management development marketing and business strategy to ensure the seamless integration of service design into all aspects of the clients organization.
Oversee and guide advanced user research initiatives leveraging qualitative and quantitative methods to gain deep insights into user behaviors needs and pain points.
Lead the creation of comprehensive service blueprints user journey maps and system architectures to holistically visualize and improve service ecosystems.
Explore and champion emerging trends technologies and design methodologies to push the boundaries of service design.
Promote a collaborative and inclusive team culture.
Ensure high-quality design deliverables by conducting regular design reviews and providing constructive feedback.
Uphold design standards and best practices across all projects.
Translate research findings into actionable design strategies and opportunities for innovation.
Mentor and inspire other designers within XRD providing guidance on complex projects and fostering professional development.
Engage with stakeholders to align design initiatives with broader business objectives.
Present design strategies concepts and business impact to clients.
A strong grasp of human-centered design methodologies.
Proficiency in software development methodologies such as Agile Scrum or Kanban.
Comfort with ambiguity a desire to empathize and resilience to adapt and flex as needed.
Great communication collaboration and relationship-building skills; ability to communicate confidently and effectively with people at all levels of the organization.
Strong attention to detail and the ability to fluidly move across client accounts.
Comfortable managing priorities and working on multiple projects simultaneously.
Willingness to navigate conflict and offer (and accept) constructive feedback.
Thoughtful decision-making skills and the ability to discern when to call on others for support.
A self-directed working style with an ownership and accountability mindset.
Awareness of relevant industry trends and best practices.
Deep curiosity and the willingness to try learn and iterate.
Willingness to share knowledge and contribute to the teams success.
At least 5-7 years of relevant experience and a strong portfolio that reflects your experience designing applications experiences websites products and services that balance user needs business objectives and technical constraints.
You Vervint we embrace all facets of identity that make you - you. From race gender identity and veteran status to disabilities and more your lived experiences enrich everyone around you. We know when we create an environment of safety and respect for individuals and their identities we all do our best work. That is why we celebrate our diversity foster equity and champion inclusion within our company the work we do and our communities. As we work together we commit to continuous growth learning from our mistakes and expanding on our caring culture to bring our values to life.
Vervint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability status protected veterans status familial status membership or activity in a local human rights commission status regarding public assistance orany other characteristic protected by federal state or local laws and will not be discriminated against on the basis of disability.
Required Experience:
Senior IC
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
We help market leaders take the guesswork out of growth and strategy by tackling the challenges of digital product development, management and innovation.
