Endpoint Support Technician EST 25-34180

Job Title: Endpoint Support Technician
Location: Sacramento CA (On-Site)
Duration: 10 Months

Position Overview

We are seeking skilled Endpoint Support Technicians to provide on-site IT operational support across multiple office locations in Sacramento CA. This role will primarily assist with the Windows 11 Lifecycle Support initiative as well as day-to-day endpoint hardware and conference room technology support. Candidates must be capable of working independently managing support tickets and traveling locally between designated office sites.

Key Responsibilities

• Provide on-site technical support across assigned office locations

• Travel between local office sites using personal vehicle (mileage typically reimbursable per company policy)

• Support Windows 11 lifecycle tasks including deployments troubleshooting and user assistance

• Perform hardware and software inventory audits

• Carry out lifecycle replacement services for desktops laptops and related devices

• Deliver technical support for computer hardware peripherals and software applications

• Assist with conference room equipment setup troubleshooting and maintenance

• Support technology needs for committee and board meetings

• Complete tasks within the service ticketing platform in a timely manner

• Maintain consistent end-user support during normal business hours

Mandatory Requirements

• Minimum 2 years of experience delivering fully functional and operationalized IT support solutions

• Technical support experience within the past 3 years

• Hands-on experience troubleshooting and supporting Windows 11

• Minimum 2 years supporting desktops laptops and tablets in an enterprise domain environment

• Minimum 2 years of experience with Windows OS and user profile support

• Minimum 2 years of imaging experience

• Experience installing maintaining diagnosing and preparing computer hardware printers plotters and peripherals in a networked environment

• Experience with OS and hardware lifecycle replacement processes

• Must have a reliable personal vehicle for travel between office locations (approx. 7.4 miles apart)

Desired Qualifications

• CompTIA Technician certification

• ServiceNow or similar ticketing system experience

• Experience with software installations and application updates

• Strong troubleshooting and analytical skills for diagnosing software and system issues

For more details reach at

About Navitas Partners LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.