Mobile Service Coordinator
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Job Location:
Clarksville, IN - USA
Monthly Salary:
$ 45000 - 50000
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Mobile Service Coordinator
Jenkins & Wynne Ford & Lincoln
Salary Commission $45000$50000 per year
Jenkins & Wynne Ford & Lincoln is growing our Mobile Service program and is looking for a Mobile Service Coordinator to own the day-to-day scheduling coordination and customer experience of our mobile service operations. This role is a mix of office coordination customer communication and community outreach and is ideal for someone who enjoys variety in their workday.
What Youll Do
Schedule and manage mobile service appointments throughout the day
Coordinate directly with mobile service technicians to ensure efficient routing timing and preparedness
Communicate with customers before during and after service to ensure a smooth experience
Follow up after each appointment to confirm the service went well and that the customer received their receipt and documentation
Ride along with the mobile service van in the afternoons to network with local businesses organizations and community partners
Travel locally with the Ford Pro Sales Team to help solicit mobile service business from fleet and commercial customers
Maintain accurate appointment notes customer information and follow-up records
Act as the primary point of contact for customers utilizing mobile service
What Were Looking For
Strong communication and organization skills with an always-selling go-getter mindset
Customer-focused mindset with a professional friendly and upbeat demeanor
Ability to manage multiple schedules and priorities at once
Comfortable working both in an office setting and out in the field
Willingness to ride along with the mobile service van and travel locally
Self-motivated with an interest in business development and relationship building
Automotive service BDC or scheduling experience is a plusbut not required
Schedule & Work Environment
Full-time position
Mix of daytime scheduling/coordination and afternoon field work
Local travel required (no overnight travel)
Compensation & Benefits
Salary commission structure
- Monday through Friday 7am-5pm
Expected annual compensation: $45000$50000
Health dental and vision insurance
Paid time off program- 40 PTO hours after 6 months of employment 80 hours at 1 year
401(k) with company match after 9 months of employment
Employee vehicle service and purchase benefits
Supportive family-owned dealership environment
Why Jenkins & Wynne
At Jenkins & Wynne we focus on convenience innovation and customer experience. Our Mobile Service program is a growing part of how we serve our community and this role plays a key part in expanding that reach. Youll have the opportunity to help shape the program build relationships and make a real impact.
Required Experience:
IC
Key Skills
- Active Directory
- Customer Service
- Cloud
- PowerShell
- OS
- Windows
- Database
- Infrastructure
- Linux
- Java
- Technical Assistance
- Procedures
- hardware
- Technical Support
- UNIX
About Company
At Jenkins and Wynne Ford, we are looking for a customer-oriented Service Advisor for our service department. Advisors are responsible for checking in customers...
