Tasting Room Associate Frank Family Vineyards

Boldly Cultivating ()

About us

Treasury Wine Estates (TWE) is one of the worlds largest wine companies and we are proud of our Treasury Americas portfolio of brands that have tremendous heritage rich quality and a reputation for excellence across the globe. At TWE we are led everyday by our purpose Boldly Cultivating. We are boldly cultivating value through our brands wine people & environment for enriched & joyful communities.

At TWE we cultivate our teams to be their very best. And in turn our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the worlds most desirable luxury wine company known for the experiences we create for our consumers customers partners suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands clickhere.

About Frank Family

Frank Family Vineyards a Treasury Americas (TWE) company is a Ultra-Premium Napa Valley winery housed in Napa Valleys historic Larkmead Winery where we hand craft wines that live up to the heritage of the land. Our tasting room voted Best Napa Winery by the Bay Area A-List seven years in a row welcomes guests year-round.

About the role

We are seeking an experienced and energetic Tasting Room Salesperson to join our team. This full-time position will report directly to the Director of Hospitality and Tasting Room Manager. Commissions on sales and Wine Club signups paid in addition to hourly rate. Availability to work weekends are required and flexibility with days worked.

Responsibilities:

• Build enhance and maintain long-term customer relationships.

• Provide the first line of information to the customer by greeting directing and answering questions regarding our wines merchandise history and facilities.

• Host retail wine tastings that convey Frank Family Vineyards brand image and lead to sales transactions and brand loyalty.

• Offer wine club program and encourage sign-ups in a captivating manner as to increase sales and build customer loyalty.

• Educate the guests about the wine making techniques and winery information and history.

• Complete transactions accurately on point of sales system including shipping orders wine club and cash transactions. Stock price and display merchandise.

• Maintain an open line of communication with the manager as well as the winery principals.

• Carry out responsibilities in accordance with the winerys policies and applicable laws and address visitor complaints and resolve problems when needed.

• Meet/exceed monthly sales goals.

• Stock organize and keep clean the employees working environment.

• Other duties as required.

About you

• Must be 21 years of age.

• Exemplary customer service skills required.

• Two plus years of sales experience in a tasting room restaurant or retail sales environment.

• Strong presentation skills with the ability to relay their knowledge of wines and wine production.

• Dynamic communication skills & positive attitude.

• Ability to offer product for purchase and maximize sales with other options for purchase.
  Ability to learn and execute point of sale computer software procedures.

• Must have a clean professional appearance and excel in intercommunications and interactions.

• Ability to start a project and carry through to successful implementation

• Knowledge of food and wine the wine industry Sonoma Napa and Bay Area restaurants

• This position must work weekends (Friday Saturday and Sunday) and some holidays and evenings

• Must be able to lift 50 lbs. (a case of wine)

Why youll love it here

• Our culture is built on bringing our whole selves being courageous and delivering together its our DNA and the heart of who we are at TWE.

• We prioritise your growth with access to global career opportunities and structured programs designed to support your health wellbeing and careerdevelopment.

• Enjoy the worlds most desirable wines through our generous employee product allowance

• Competitive benefits package including Medical Dental and Vision Paid Time Off (vacation sick time and holidays) 401K with company match and much more!

• Plus youll get an extra day off each year with your TWEforME Day a day to spend however you choose!

We offer a range of great benefits such as flexibility rewards and discounts and health and wellbeing initiatives. To find out more clickhere.

It takes all varietals!

At TWE we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age race color religion sexual orientation gender identity national origin or disability. If you require any assistance to be included in our process please contact quoting the job title and reference number.

Pay Transparency Disclosure: The base pay range offered for this position is $21 to $26 per hour and other benefits. These figures represent what we reasonably expect to pay for this position but the actual compensation offered will depend upon numerous job-related factors including but not limited to candidate qualifications skills experience education location and alignment with market data. Our expectation is that the incumbent will work out of our Calistoga CA location. If the incumbent works out of another location the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.

How to apply

We do move quickly at TWE and continually review applications so if you dont want to miss out apply today.