Digital Marketing Executive at The Plaza Doha LXR hotels & resorts

EOE/AA/Disabled/Veterans

Digital Marketing Executive

A Digital Marketing Executive plays a vital role in supporting the hotel in achieving its commercial and branding objectives in line with the annual marketing plan current initiatives and approved digital marketing activities. The role supports all hotel departments by enhancing online visibility driving engagement and supporting revenue through effective digital marketing execution.

The position involves independently managing digital marketing projects and overseeing day-to-day digital marketing administration for the hotel.

What Will I Be Doing

As Digital Marketing Executive you will be responsible for executing and monitoring the hotels digital marketing activities to increase brand awareness communicate promotions to relevant target markets and support overall business needs. Specifically you will perform the following tasks to the highest standards:

Business Function

• Execute and coordinate all approved digital marketing strategies and campaigns in line with the hotels annual marketing plan

• Monitor and report on ongoing digital campaign performance providing insights and recommendations

• Support the Line Manager in developing and implementing digital promotional activities merchandising and online collateral for all hotel departments

• Execute digital marketing support for special events promotions exhibitions and property inspections

• Assist with and at times lead on-site photo shoots and filming ensuring all approvals and administrative requirements are completed

• Manage and support all hotel social media channels ensuring consistency in tone branding and messaging

• Act as a brand champion ensuring all digital content complies with brand standards and corporate guidelines

• Support loyalty marketing initiatives including Hilton Honors and other booker incentive programs

• Optimize the hotels online presence through effective use of digital content creative resources photography and translations in line with regional strategy

• Monitor and respond to online reviews guest feedback and customer postings addressing concerns appropriately

Managing Execution

• Develop maintain and grow hotel databases to support targeted digital marketing and loyalty campaigns

• Execute the hotels quarterly digital marketing audit reports on campaigns content and initiatives

• Monitor and review all third-party website content to ensure accuracy relevance and brand compliance

• Conduct competitive analysis on digital marketing eCommerce and food & beverage online activities

• Maintain up-to-date digital marketing assets including media lists image libraries newsletters brochures and digital collateral

• Support the management of digital marketing projects including timelines resources and budget considerations

• Produce tracking documents reports hotel fact sheets and PowerPoint presentations with strong attention to detail

• Achieve agreed performance goals and marketing objectives set by the Line Manager

• Support effective content management across all digital channels including hotel website OTAs social media platforms mobile marketing and partnerships

Developing Talent

• Focus on personal development and continuous improvement of digital marketing skills tools and industry knowledge

Building Relationships

• Establish and maintain effective working relationships with all hotel departments

• Build strong relationships with property regional and corporate marketing teams in line with brand values

• Develop and manage relationships with creative digital and media agencies

• Work collaboratively as an effective team player supporting hotel and regional marketing initiatives

What Are We Looking For

A Digital Marketing Executive serving Hilton Brand hotels is always working on behalf of our Guests and in close collaboration with fellow Team Members. To successfully fill this role you should demonstrate the following attitude behaviours skills and values:

• Educated to college level or equivalent work experience

• Experience in a similar digital marketing or marketing-related role

• Proven experience supporting planning and managing digital projects to tight deadlines

• Sound knowledge of core marketing functions with hands-on experience executing digital campaigns and leading smaller projects

• Demonstrated ability to interact effectively with various levels of management and cross-functional teams

• Proven understanding of key digital marketing eCommerce and online distribution strategies

• Excellent written and verbal communication skills in English; high-level proficiency in the local language depending on the location of the role

• Strong proficiency in Microsoft Office applications; experience in basic budget tracking project coordination and time management

• Demonstrated commercial awareness with the ability to adapt to changing priorities and make sound decisions

• Ability to influence collaborate and work diplomatically with a wide range of internal and external stakeholders

• Professional appearance and approach maintaining Hilton grooming standards at all times

• Friendly positive and enthusiastic attitude with a strong customer focus and the ability to work independently

• High levels of honesty integrity and passion for delivering results

• Self-starter with excellent attention to detail and strong organizational skills

• Creative mindset with a genuine interest in digital marketing within the hospitality industry

• Enjoys working collaboratively is a strong team player with a can-do attitude and thrives in a fast-paced environment

• Good understanding of Hilton its core values brand standards and organizational structure

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!