Senior QA Engineer

Company Introduction

We exist to wow our customers. We know were doing the right thing when we hear our customers say How did we ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang you will see yourself your colleagues your team and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional Coupang now to create an epic experience in this always-on high-tech and hyper-connected world.

Role Overview

We are looking for an experienced Senior QA Engineerto lead multi-domain testing efforts across our Eats business. You will define test strategies drive automation and ensure end-to-end quality across integrated systems. This role requires strong ownership hands-on technical skills and the ability to collaborate with distributed teams. You will play a key part in improving automation strengthening CI/CD quality gates and ensuring platform readiness for global markets.

What You Will Do

Test Strategy & Execution

• Own and design test plans coveringfront-end back-end mobile API workflow integration and E2E scenarios.
• Leadmulti-domain testing including restaurant onboarding promotions and inventory on customer and merchant side.
• Perform advancedE2E validationsimulating real customer journeys.

Test Automation & CI/CD

• Develop maintain and scaleautomation frameworks(Selenium Appium TestNG Pytest or similar).
• Integrate automated suites intoCI/CD pipelines(Jenkins GitLab CI CircleCI) to support high-velocity releases.
• Improve automation coverage and reduce manual regression cycles.

Cross-functional Collaboration

• Work closely with engineering product and design teams to refine requirements and identify risks early.
• Provide technical guidance to junior QA engineers and influence quality best practices.

Quality Governance

• Identify defects root causes and quality gaps; collaborate with engineers for timely fixes.
• Analyze logs metrics and dashboards to support troubleshooting and quality improvements.

Preferred Globalization Exposure

• Experience withglobalization (G11N)readiness checks for multi-country rollouts.
• Conductinternationalization (I18N)testing of formats rules local compliance and multi-region logic.
• Performlocalization (L10N) testing for language accuracy content validation and cultural relevance.

Basic Qualifications

• Bachelors degree in Engineering Computer Science or related field.
• QA working experience of 4 yearswith strong exposure to e-commerce food delivery or large-scale transactional systems.
• Solid hands-on experience withtest automation frameworksand scripting (Java / Python preferred).
• Strong knowledge ofAgile testing practices API validation data validation and multi-domain workflows.
• Experience integrating automated tests intoCI/CD pipelines.
• Strong analytical and communication skills with the ability to work across global teams.
• Experience working withAI-based testing tools or agents is a plus.

Preferred Qualifications

• ISTQB or similar QA certification.
• Familiarity with microservices Docker/Kubernetes or cloud platforms (AWS/GCP/Azure).
• Experience with payment domain testing or other complex domain integrations.

Type of work model

• Hybrid

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week with the flexibility to work from home 2 days a week depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

• Those eligible for employment protection (recipients of veterans benefits the disabled etc.) may receive preferential treatment for employment in accordance with applicable laws.
  

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  Senior IC