Regional Manager

Avenue5 is growing and we are in search of a regional manager to join our dynamic team of Fivers!

About Us

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant inclusive make-it-happen culture where we:

• Listen to our associates recognize them and give them room to grow
• Invest in our associates to help them become the best version of themselves
• Approach every important decision with our associates in mind
• Celebrate our associates successes and encourage them to raise the bar even higher

Summary of Responsibilities:

The regional manager is responsible for the overall operations of several properties ensuring efficient operations overseeing vendor contracts and maintenance lease administration monthly reporting and ensuring a positive experience for the residents associates and property owners in conjunction with the property leadership team.

Primary Responsibilities and Objectives:

Oversees the operations of several properties including resident satisfaction and retention full resident lifecycle activities (e.g. lease administration rental collection and delinquency management) property P&L and property marketing per company standards

Responsible for ensuring a high level of client-customer satisfaction

Responsible for the full associate life cycle including recruiting mentoring and performance management

Create strategic marketing plans to attract and retain residents in conjunction with Avenue5 marketing team

Responsible for the property annual budget P&L statements general ledger and creating necessary reports for the property owners and Avenue5 leadership

Understand the operations guidelines for each property established within the Property Management Agreement

Regularly visit properties to ensure the highest level of curb appeal office and maintenance operations and competitive market positioning

Respond to escalated resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations

Oversee site natural disaster and emergency evacuation plans

Oversee the management of the property and associate safety records property loss claims and risk management initiatives

Perform other duties as assigned

Education and Experience:

High School diploma or equivalent is required. Bachelors degree is preferred

Five to ten years of property management experience is required

Three to five years of direct management experience is required

Prior experience in Yardi or another equivalent property management system is required

Real estate license as required by state or local law

Understanding of HUD and/or loan assistance process is preferred

Knowledge of P&L Statements GLs budgeting etc. is required

Three to five years of ownership level responsibilities of resident rental lifecycle activities are required

Skills and Requirements:

Ability to effectively interact with residents suppliers other associates and clients

Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development

Ability to relay technical concerns with adequate detail quickly and accurately

High degree of initiative and problem-solving ability

Intermediate level knowledge with Microsoft Office Suite including Outlook Word PowerPoint and Excel

Ability to organize work engage in a variety of tasks simultaneously and consistently meet deadlines

Ability to write reports business correspondence

Excellent written and verbal communication skills

Strong interpersonal skills to effectively and sensitively communicate with all levels of management

Ability to work independently and prioritize effectively in a fast-paced environment

Ability to cope and defuse situations involving angry or difficult people

Required to pass the Avenue5 Fair Housing Diversity and Inclusion Training within 30 days of employment

Scheduling:

Required to maintain a regular schedule which may require working overtime weekends and non-traditional holidays.

Required to visit each property in your portfolio for a full day at least three times a month

Ability to travel including overnight

Environment:

Exposure to environment typically found in an office building

Physical Requirements:

Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include but are not limited to:

Ability to lift push and pull up to 25 pounds

Must be able to observe and detect signs of emergency through visual and/or auditor cues

Must be able to remain stationary move around reach and position oneself as needed for extended periods of time

Ability to perceive the nature of sounds at normal speaking levels including the ability to receive detailed information through oral communication and to make the discriminations in sound

Ability to receive detailed information through oral communication and to make the discriminations in sound

Ability to communicate and express or exchange ideas with others as well as those activities in which they must convey detailed or important instructions to other workers accurately loudly or quickly