Location:
Hollywood FloridaAt Memorial we are dedicated to improving the health well-being and most of all quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Serves as the trainer mentor and educational resource to Medical Assistants with emphasis on training new Medical Assistants and established employees identified as needing more training within the Memorial Physician Enterprise. Under the direction of the Practice Leadership the Medical Assistant Trainer is responsible for developing a curriculum and educational materials that the staff can reference during and after onboarding.Responsibilities:
In collaboration with Division Leadership ensures that each newly hired Medical Assistant in the office setting who performs tests and procedures receives didactic and/or hands-on training annually and is validated to be competent in the skill and maintains records and tracking of staff a strong understanding of the Epic application module functionality to teach Medical Assistant how to properly use the system including understanding of end user workflows within the EPIC upon specialty onboards Medical Assistants to perform a wide range of essential tasks including basic diagnostic procedures and specimen collection encompassing phlebotomy splint application and procedural tray/room set-up while also ensuring thorough training in critical areas such as CLIA/COLA compliance POCT (Point-of-Care Testing) handling and reconstitution of hazardous drugs HLD (High-Level Disinfection) and sterilization of and delivers training to Medical Assistants to obtain proficiency in established competency checklists. Develops monitors and ensures Medical Assistants meet initial competencies during a defined post hire period and at 6 months and 1 year to uphold the highest standards of patient care and skill closely with division leadership to identify areas of deficiency and develop training to improve competency continuing education and process improvement. Completes assists and facilitates monthly training opportunities for all Medical Assistants during departmental existing training content to coordinate develop design and maintain team and individual training materials specifically for the Medical Assistant Team; updates materials to align with Epics software enhancements.Competencies:
ACCOUNTABILITY ASSESSMENT- PATIENTS CUSTOMER SERVICE DEVELOPS RELATIONSHIPS KNOWLEDGE OF DISEASE PROCESS MEDICATION ADMINISTRATION PATIENT AND FAMILY CENTERED CARE PATIENT SAFETY - NURSING PROBLEM SOLVING RESPONDING TO CHANGE STANDARDS OF BEHAVIOREducation and Certification Requirements:
Accredited Program: Medical Assistant (Required)Emergency Medical Technician (EMT LICENSE) - State of Florida (FL) Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF)Additional Job Information:
Complexity of Work: This role requires critical thinking skills effective communication decisive judgment and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when Work Experience: Two (2) years of Medical Assistant experience in lieu of graduate of an accredited Medical Assistant or EMT program is Information: Additional Information: Employment in this position is contingent upon successful completion of a Level II Criminal History record check.Working Conditions and Physical Requirements:
Shift:
Primarily for office workers - not eligible for shift differentialDisclaimer: This job description is not intended nor should it be construed to be an exhaustive list of all responsibilities skills efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
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Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits hires and promotes qualified candidates for employment opportunities without regard to race color age religion gender gender identity or expression sexual orientation national origin veteran status disability genetic information or any factor prohibited by law.
We are proud to offer Veterans Preference to former military reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer pre-placement assessment including drug testing.
If you need reasonable accommodation during the application process please call (M-F 8am-5pm) or email