Lead Product Designer Onboarding and Activation
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Job Summary
Were looking for an experienced Lead Product Designer to play an important role in how millions of consumers get started with Experian stay engaged and unlock value from our products.
Reporting to the Head of Product Design you will spend around 40% of your time leading mentoring and growing a team of 3/4 designers and the rest contributing hands on design work at a high level.
You will sit on the Product Design Leadership Team and you will lead design across two product teams (domains) in the onboarding and activation space. This work is critical to how users experience Experian for the very first time.
This is a hybrid role 2 days per week based in our London Office.
What you will do
- Shape strategy: Partner with Heads of Product and senior stakeholders to define the UX vision and roadmap for onboarding activation and our membership domain
- Lead and grow designers with regular 1:1s feedback and career development. You will help them do their best work while building a healthy collaborative team culture
- Be hands-on where it matters and contribute to important design projects yourself from discovery to delivery while empowering your team to shine
- You will promote growth design: Use data experimentation and user insight to improve activation retention and engagement
- Raise the quality bar: Run critiques workshops and design rituals that bring teams together and push the craft forward
- Communicate design decisions through clear storytelling influencing senior leaders engineers and product managers alike
- Champion user-centred outcomes while balancing business and technical constraints.
Tools and ways of working
- Design and collaboration: Figma Lucid Confluence Teams or Jira (plus the usual post its and sharpies)
- Research: Our dedicated user researchers conduct studies and we expect our designers to run them too. We use Usertesting for remote research and are moving to Qualtrics for quant and NPS
Qualifications :
- Proven experience working in-house within cross functional Agile product teams on software products that solve complex user needs
- Product design experience in onboarding or growth is advantageous.
- A portfolio that shows your process and strategy not just great UI. We want to see how you think the problems you have solved and the outcomes you achieved
- Stories to tell about mentoring or managing designers ideally with experience line managing
- Experience designing top performing native apps (iOS or Android) and responsive web
- Comfort working with and contributing to design systems in Figma
Additional Information :
Benefits package includes:
- Hybrid working - 2 days a week in the office
- Great compensation package and discretionary bonus
- Core benefits include Pension Bupa healthcare Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2025 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Grade: D/EB8
#LI-Hybrid
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- InVision
- Interaction Design
- Ux
- Usability
- Visual Design
- Design Thinking
- Zeplin
- User Research
- UI
- IOS
- Figma
- Sketch
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
