Manager Centralised Support
Share
Job Location:
Any - Australia
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
A Manager - Centralised Support is responsible for leading continuous improvement initiatives and developing resources as required. They play an integral role in implementing new processes and ensuring best practices are incorporated across all third-party systems. The Manager Centralised Support is responsible for planning executing monitoring and delivering project objectives including exploring further efficiencies as business needs evolve. The role also manages risks key stakeholders resources and ensures compliance with atWork Australia processes. A day in the life of a Manager - Centralised Support includes:
- Identifying assessing and recommending third-party systems that enhance performance and efficiencies considering functionality usability cost scalability security and integration capabilities.
- Conducting third-party software product demos trials and proof-of-concept.
- Analysing existing third-party processes to identify opportunities for efficiency improvements automation and process optimisation.
- Developing comprehensive project plans schedule and determine resource requirements.
- Identifying evaluating and managing project risks.
- Ensuring project deliverables meet quality standards and comply with departmental and atWork Australia requirements.
- Engaging with and providing support to project leads as well as internal and external stakeholders.
- Coordinating and facilitating meetings workshops and communication throughout the project lifecycle.
- Providing clear and timely project updates to Senior Management.
- Performing other duties as reasonably required
Qualifications :
Attributes and Experience:
- Extensive experience in the employment services industry and/or project management;
- Ability to analyse complex systems workflows and data to identify opportunities for improvements;
- Ability to demonstrate strong creativity and innovation in problem-solving and process improvement;
- Ability to critically think to identify potential challenges and plan effective solutions;
- Strong problem solving and time management skills with the ability to develop detailed project plans schedules and allocate resources effectively;
- Robust risk management capabilities to recognise evaluate and mitigate risks;
- Ability to foster a high performing collaborative and results-driven approach to ensure project success;
- A high degree of flexibility and willingness to grow and learn;
- An overall desire to be part of our broader atWork Australia family with a true belief in our purpose: to connect people and business so both can thrive; and
- Hold a current Drivers Licence.
Additional Information :
atWork Australias Perks:
- On the job training as well as ongoing career development and national opportunities;
- Job stability and guaranteed full-time hours;
- Achievable quarterly incentive scheme;
- Access to a range of benefits including discounts for health insurance access to psychology services ability to purchase additional leave roadside assistance and paid parental leave.
You are welcome here.
Our fast-growing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Computer Hardware
- Inventory Control
- Developmental Disabilities Experience
- Management Experience
- Mobile Devices
- Remote Access Software
- Team Management
- Operating Systems
- Supervising Experience
- Technical Support
- Phone Etiquette
- Application Support
About Company
IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and e ... View more
