ExecSnr ExecAsst Mgr Airport Operations (Development, Procedures & Performance)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
The successful candidate will join the Airport Operations (Development Procedures & Performance) Department within the Customer Services & Operations Division.
Key Responsibilities:
- Review develop and implement ground services procedures to:
- Adhere to regulatory requirements
- Improve ground efficiency and customer service
- Maintain the operational manuals to ensure compliance with the requirement of the Air Navigation Order IATA Operational Safety Audit (IOSA) and Star Alliance Core Values.
- Provide input / advice on ground services procedures in various situations such as:
- Enquiries from stations and other departments on passenger handling
- Input on codeshare and interline agreement for section on ground services.
- Delay Occurrence Committee (DOC) Meetings
- Star Alliance Core Value Co-owner for (airport operations)
- Handle Stationery inventory issues with Commercial Supplies for STRA and some SMAZ items
- Review and update the content on SIAs website for pages on baggage visas and Immigrations special assistance customer commitment flight disruption statement Changi airport and counter check-in.
Requirements
- Bachelors degree in any discipline.
- Experience in airport and airline operations preferred
- Good writing skills
- Ability to grasp concepts and situations quickly
- Logical thinking with the ability to carry out scenario planning
- Attention to detail
- Good interpersonal and communication skills
We thank all candidates for your interest in Singapore Airlines and regret that only shortlisted candidates will be notified.
Required Experience:
Manager
Key Skills
- Arabic Speaking
- Access Control System
- B2C
- Account Management
- Legal Operations
- Broadcast
About Company
For people in Singapore, traveling far means traveling by air, and that means Singapore Airlines (SIA). The carrier flies to about 65 cities in some 30 countries, primarily in the Asia/Pacific region but also in Europe and North America. It boasts a fleet of more than 100 aircraft. SI ... View more
