Customer Service Representative
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Job Location:
Bolingbrook, IL - USA
Monthly Salary:
$ 21 - 28
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Be the Heartbeat of Customer Success at Duraco Flexible Packaging!
Imagine being the go-to person who transforms a customers challenge into a seamless solution. At Duraco Flexible Packaging our Customer Service Representatives are more than problem-solverstheyre relationship builders fulfillment pros and the friendly voice that keeps our business moving forward.
What Your Day Looks Like:
Youll start your morning connecting with customers processing orders and ensuring every detail is just right. When a shipment needs tracking or a sample needs to get out the door youre on itcoordinating with vendors carriers and teammates to make sure nothing falls through the cracks. Youll keep our sample room organized our inventory accurate and our customers delighted. But you wont stop there. Youll spot ways to make things bettersuggesting improvements supporting team projects and helping us eliminate waste and boost efficiency. Every day brings new challenges and youll have the tools support and autonomy to make a real impact.
Who Thrives Here:
- You thrive in a fast-paced environment and love juggling multiple priorities.
- Youre a natural communicatorclear friendly and always professional.
- Youre detail-oriented organized and tech-savvy (ERP systems and Excel are your friends).
- Youre proactive and self-driven but you also know how to rally with others to achieve shared goals.
- Youre not afraid to roll up your sleeveswhether its packing samples or solving a tricky logistics puzzle.
What We Offer:
- A collaborative supportive team environment.
- Opportunities to learn grow and advance.
- Competitive pay and benefits.
- The chance to make a real difference for our customers and our business.
About Duraco Specialty Materials:
Duraco Specialty Materials is a leader in adhesive solutions and specialty materials trusted by industries from packaging to product assembly. Were passionate about innovation sustainability and helping businesses succeed. When you join Duraco youre joining a team thats shaping the futureone solution at a time. A division of Duraco Specialty Materials.
Duraco Specialty Materials is a leader in adhesive solutions and specialty materials trusted by industries from packaging to product assembly. Were passionate about innovation sustainability and helping businesses succeed. When you join Duraco youre joining a team thats shaping the futureone solution at a time. A division of Duraco Specialty Materials.
Ready to be the reason our customers keep coming back
Hourly range for this position is between $21.64 - $28.87 depending on skillset and qualifications.
Apply today and start your journey with Duraco Flexible Packaging!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Duraco Specialty Tapes is a manufacturer and distributor of adhesive tapes, foam tapes, hook and loop tapes, removable tapes, and other adhesive products for a wide array of applications.
