Title: Director of Provider Network Supports
State Role Title:Prog Admin Manager III
Hiring Range: Up to $129000
Pay Band: 6
Agency: Dept Behavioral Health/Develop
Location:Central Office
Agency Website:
Recruitment Type: General Public - G
Job Duties
The Department of Behavioral Health and Developmental Services (DBHDS) is seeking an experienced professional to serve as the Director for the statewide Provider Network Supports Office. This position provides strategic and operational leadership and advances high-quality person-centered services by strengthening provider capacity supporting compliance with federal and state requirements and fostering an effective sustainable network of community-based providers. This position is located in Richmond -office presence is required at least four days per week with the option for one day of telework.
Additional responsibilities include:
Overseeing statewide provider support initiatives guidance tools and resources.
Leading the development of technical assistance training standards and capacity-building strategies.
Ensuring alignment with Medicaid HCBS regulations waiver requirements and quality expectations.
Evaluating provider system needs using data performance trends and stakeholder input.
Integrating regulatory fiscal and operational considerations into planning and decision-making.
Establishing clear goals monitor performance and drive continuous quality improvement.
Managing contracts and projects to completion with accuracy and accountability.
Delivering timely responsive support that strengthens provider performance and enhances outcomes for individuals with developmental disabilities and their families.
Promoting accessible person-centered service delivery across the network.
Collaborating across DBHDS divisions state agencies providers and community partners to advance coordinated system improvements.
Supporting cross-functional initiatives and shared problem-solving.
Minimum Qualifications
Leadership experience in human services developmental disability supports behavioral health Medicaid programs or related systems.
Strong skills in strategic planning operations staff management and stakeholder engagement.
Flexibility and ability to manage multiple competing priorities effectively.
Demonstrated ability to lead regulatory programmatic or system-level initiatives.
Experience with HCBS waivers provider network development compliance oversight or statewide service systems.
Ability to create and sustain effective relationships and liaison with facility staff central office departments CSB and other stakeholders and constituents as required.
Additional Considerations
Experience in management or related health care field and considerable experience with DD services.
Experience working with others across disabilities and mental health services.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
This position is eligible however not guaranteed for telework opportunities; availability hours and duration of telework shall be approved as outlined in the Commonwealth telework policy.
For consideration interested applicants must apply by completing the online application and/or submit a resume. However emailed faxed and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m. on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.
DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.
For any technical assistance with the website please contact
Contact Information
Name: ShaKiera Miles
Phone: N/A
Email: - Inquiries Only/No Submissions to include resumes.
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
Director
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