Spa Supervisor
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Job Location:
Jeddah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are seeking a dedicated and experienced Spa Supervisor to join our team in Jeddah Saudi Arabia. As a Spa Supervisor you will play a crucial role in managing the daytoday operations of our luxury spa facility ensuring exceptional guest experiences and maintaining the highest standards of service.
- Oversee and coordinate all spa operations including treatment bookings staff scheduling and facility management
- Ensure adherence to spa policies and standard operating procedures
- Train coach and mentor spa staff to deliver outstanding customer service and maintain professional standards
- Manage inventory of spa products and supplies placing orders as needed
- Implement and support strategic initiatives to enhance the spas offerings and overall guest experience
- Monitor and maintain the cleanliness safety and functionality of all spa areas and equipment
- Handle guest inquiries feedback and concerns promptly and professionally
- Collaborate with other departments to promote spa services and create integrated wellness experiences
- Analyze spa performance metrics and implement improvements to increase efficiency and profitability
- Stay updated on industry trends and best practices to continually enhance the spas services and operations
Qualifications :
- Minimum of 12 years of experience in a similar supervisory role within the spa or wellness industry
- Indepth knowledge of spa treatments therapies and wellness practices
- Strong leadership and team management skills with the ability to train and motivate staff
- Excellent communication skills both written and verbal
- Customer serviceoriented with a passion for delivering exceptional guest experiences
- Proficiency in spa management software and basic computer applications
- Ability to work flexible hours including weekends and holidays
- Detailoriented with strong organizational and multitasking abilities
- Experience in luxury hotel or resort operations is highly preferred
- Knowledge of health and safety regulations related to spa operations
- Demonstrated ability to handle budgets and financial reporting
- Fluency in English; knowledge of Arabic is a plus
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
