Hostess - Saudi National

Makkah - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Reporting to the Outlet Manager / Assistant Manager responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional friendly and proactive guest service while supporting fellow Colleagues
Demonstrates Fairmonts Service Plus Standards in all interactions
To report on duty punctually in full uniform according to appearance and grooming standards
To promote and maintain a positive working relationship at all times with the Colleagues in Fairmont Makkah.
To consistently offer professional friendly and warm service
To demonstrate a complete understanding of F&B Policies & Procedures and Service Standards as outlined in the Fairmont Hotels & Resorts
To have full knowledge of the Menu Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items garnishes contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way
To always take corrective action if service errors occur ensuring all solutions exceed the Guests expectation
Attend premeal briefing weekly and monthly meetings to continually improve the Guests experience
To follow all of safety and sanitation policies when handling food and beverage
Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant

Qualifications :

Must possess outstanding guest services skills professional presentation and sophisticated communication skills
Must be guestoriented have a vibrant personality and radiate enthusiasm to assist people
Proficient in the English language (verbal & written) second language is an asset
Must be able to handle a multitude of tasks in an intense everchanging environment
Must be flexible in terms of working hours.
Must be computer literate

Additional Information :

our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

Employment Type :

Fulltime

Reporting to the Outlet Manager / Assistant Manager responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and proactive guest service while supporting fellow ColleaguesDemonstrates Fairmonts Service Plus Standards...

Reporting to the Outlet Manager / Assistant Manager responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional friendly and proactive guest service while supporting fellow Colleagues
Demonstrates Fairmonts Service Plus Standards in all interactions
To report on duty punctually in full uniform according to appearance and grooming standards
To promote and maintain a positive working relationship at all times with the Colleagues in Fairmont Makkah.
To consistently offer professional friendly and warm service
To demonstrate a complete understanding of F&B Policies & Procedures and Service Standards as outlined in the Fairmont Hotels & Resorts
To have full knowledge of the Menu Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items garnishes contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way
To always take corrective action if service errors occur ensuring all solutions exceed the Guests expectation
Attend premeal briefing weekly and monthly meetings to continually improve the Guests experience
To follow all of safety and sanitation policies when handling food and beverage
Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant

Qualifications :

Must possess outstanding guest services skills professional presentation and sophisticated communication skills
Must be guestoriented have a vibrant personality and radiate enthusiasm to assist people
Proficient in the English language (verbal & written) second language is an asset
Must be able to handle a multitude of tasks in an intense everchanging environment
Must be flexible in terms of working hours.
Must be computer literate

Additional Information :

our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

Remote Work :

Employment Type :

Fulltime

Key Skills

Restaurant Experience
OpenTable
Food Service
Customer Service
Hospitality Experience
Basic Math
Guest Relations Experience
Host/Hostess Experience
Guest Services
Cash Handling
Phone Etiquette
Writing Skills

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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