PBX Operator
Share
Job Location:
Tabuk - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- Responsible for ensuring that all guests receive a seamless and expedited experience.
- Assists Front Desk and Accounting department in locating and verifying phone charges for guests.
- Keeps updated contact information on employees in other departments.
- Refer guests complaints to appropriate departments.
- Knows the responsibilities of other departments to be able to determine the appropriate department to forward all calls.
- Provide information and demonstrate knowledge of all hotel facilities and services.
- Accept and deliver all messages promptly and accurately.
- Provide a personal service to all the guests fully aware and following the hotel standards and procedures.
- Ensure that the privacy of the guests and the confidentiality of the information is respected.
- Ensures all guest concerns are addressed promptly exceeding the guests expectations conducting follow up and properly documenting concerns to ensure proactive and longterm solutions.
Qualifications :
- 1 years experience in hospitality within hotels with a similar position.
- Proficient knowledge of computer systems such as: Microsoft Word Excel & Outlook is required
- Ability to multitask work in a fastpaced environment and have a high level attention to detail
- Excellent verbal and written communication skills. Fluent English. Additional languages will be highly valuable.
- You make people feel good your team guests and colleagues alike. You make a positive impact.
- You are an excellent relationship builder confident in working with other teams and leaders; youre passionate about what we can achieve together.
- You take ownership of important issues solve problems and make effective decisions.
- You learn quickly and adapt to SLSs unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard supports each other and has fun along the way.
Additional Information :
Whats in it for you...
- The opportunity to join an innovative fastgrowing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore a creative hospitality company rooted in culture and community with a global collection of entrepreneurial and founderbuilt brands with purpose at their heart. Ennismore is a joint venture with Accor formed in 2021.
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Forklift
- Calipers
- Basic Math
- Heavy Equipment Operation
- Math
- Packaging
- Mechanical Knowledge
- Paving
- Fireworks
- Clamp Truck
- Excavator
- Manufacturing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
