Guest Relation Manager
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Job Location:
Tabuk - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.
- Keep Misenplace ready for VIP arrival ( room keys welcome drink)
- Register and process check in/out for all VIPs guests efficiently and professionally.
- Escort VIP gussets to their rooms.
- Update guest information into the computer after a complete check in.
- Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.
- Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed
- Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up
- Handle issuance of guest room key cards and ensure effective control for guest security.
Qualifications :
- Bachelors degree in Hotel Management or similar preferred.
- Previous experience in a similar role.
- Strong communication and customer service skills.
- Excellent written and verbal communication skills.
Additional Information :
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
This position is strictly for Saudis Only.
We are an inclusive company and our ambition is to attract recruit and promote talent.
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Arabic Speaking
- Events Design
- Gynaecology & Obstetrics
- Airport
- Brand Development
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
