Infrastructure Manager
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Job Summary
Job Summary:
We are seeking a highly skilled and motivated Infrastructure Manager to lead and manage our Infrastructure Operations (InfraOps) Application Operations (AppOps) and Site Reliability Engineering (SRE) teams. This is a pivotal role within our engineering department tasked with ensuring our platforms reliability scalability and security while fostering a highperforming team culture.
The ideal candidate will bring a strong technical background in infrastructure and operations management coupled with exceptional leadership and organizational skills.
Main Areas of Responsibility:
1.Team Leadership and Development
- Lead and mentor three teams: InfraOps AppOps and SRE.
- Recruit develop and retain top talent to ensure a highperforming team.
- Foster a collaborative culture with a strong focus on accountability innovation and continuous improvement.
- Define team goals and KPIs aligned with organizational objectives.
2.Infrastructure Management
- Oversee the design deployment and maintenance of scalable reliable and secure infrastructure.
- Ensure compliance with uptime SLAs 99.99 through proactive monitoring and incident management.
- Drive automation initiatives to reduce manual work and improve efficiency.
- Manage capacity planning and cost optimization strategies.
3.Application Operations (AppOps)
- Ensure the seamless operation of deployed applications and services.
- Optimize application performance and reliability working closely with engineering teams.
- Oversee release management processes to minimize downtime and ensure smooth rollouts.
4.Site Reliability Engineering (SRE)
- Implement and uphold SRE practices to enhance platform reliability and scalability.
- Oversee observability initiatives including logging monitoring and alerting frameworks.
- Drive postincident reviews to identify root causes and implement preventive measures.
5.Security and Compliance
- Collaborate with security teams to enforce best practices across infrastructure and applications.
- Ensure compliance with industry standards and regulations (e.g. ISO 27001 GDPR).
6. Crossfunctional Collaboration
- Work closely with engineering product and business stakeholders to align infrastructure initiatives with organizational goals.
- Serve as a point of escalation for critical infrastructure and operational issues.
Requirements
Qualifications and Skills:
Educational :
- Bachelors degree in Computer Science Engineering or a related field (or equivalent experience).
Technical Experience:
- Proven experience in infrastructure management operations and SRE practices.
- Expertise in cloud platforms (e.g. AWS Azure Google Cloud).
- Strong knowledge of automation tools (e.g. Terraform Ansible or similar).
- Familiarity with containerization and orchestration technologies (e.g. Docker Kubernetes).
- Handson experience with CI/CD pipelines and DevOps best practices.
Leadership Experience:
- 5 years of leadership experience managing multiple teams.
- Proven ability to develop and implement team strategies aligned with company goals.
Soft Skills:
- Exceptional problemsolving and decisionmaking abilities.
- Strong interpersonal and communication skills.
- Ability to thrive in a fastpaced dynamic environment.
Required Experience:
Manager
Key Skills
- IT Experience
- Project Management Methodology
- Data Center Experience
- LAN
- Cloud Infrastructure
- Computer Networking
- Visio
- ITIL
- Project Management
- SAN
- Microsoft Project
- Project Management Lifecycle
About Company
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications. Cequens is a leading cloud communication platform in the Middle East and Africa region that provides Omni-Channel communication API’s enabling enterprises and ... View more
