Apple Mac System Administrator

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services infrastructure solutions consulting and products. The Company offers end-to-end managed services technology and consulting to enable the digital workplace for enterprise midsize and small business since 1987 Client provides Managed Workplace Services including IT solutions and hardware and software resale integration and support services and has numerous partnerships within the technology space such as HP IBM Cisco Dell Apple Inc Jamf Pro AirWatch and Microsoft.

Position: Apple Mac System Administrator

Location: Toronto ON

Duration: 3 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Typical Responsibilities:

Core System Administration
- Manage and maintain macOS environments and Apple hardware at scale.
- Configure deploy and troubleshoot macOS systems (workstations laptops).
- Perform installation updates patching and system upgrades.
- Monitor system performance and security compliance.
Endpoint & Device Management
- Use tools like Jamf Pro Mosyle Intune or Apple Business/School Manager for device configuration enrollment and policies.
- Oversee MDM profiles security settings and automated deployments.
Technical Support & Troubleshooting
- Provide technical support for end users including hardware operating system and application issues.
- Troubleshoot networking fundamentals (TCP/IP DNS DHCP) in macOS contexts.
- Resolve escalated service requests and complex problems.
Reporting & Automation
- Generate technical reports dashboards and logs for systems health and usage.
- Develop scripts (Bash Python PowerShell) to automate configurations and recurring tasks.
Integration & Collaboration
- Work with other IT teams (Windows cloud services Help Desk) to integrate macOS devices into broader infrastructure.
- Contribute to IT policies documentation and best practices.
- In some roles (e.g. Learning Technology Administrator) manage content systems and internal platforms rather than strict endpoint support.

Typical Qualifications:

Technical Skills:

In-depth experience with macOS administration in an enterprise or corporate environment.
Proficiency with MDM platforms (Jamf Pro Mosyle Intune etc.).
Strong troubleshooting skills for Apple hardware/software.
Knowledge of security best practices (encryption compliance vulnerability mitigation).

Scripting & Tools:

Scripting for automation: Bash Python PowerShell (varies by role).
Familiarity with ticketing systems and documentation tools.

Education & Certifications:

College diploma or Bachelors degree in IT Computer Science or related field (preferred).
Apple-related certifications such as Apple Certified Support Professional (ACSP) Apple Certified Mac Technician (ACMT) or Jamf certifications are assets.

Experience:

3 years of experience in macOS or Apple system administration or related IT support roles is common.
Experience working with broader IT environments (M365 cloud services) is often valued.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services infrastructure solutions consulting and products. The Company offers end-to-end...