HR Administration Senior Analyst with DutchFrench

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-timeHR Team Senior Analyst with Dutch/Frenchwere looking for

Your future role

Take on a new challenge and apply your HR expertise in a new cutting-edge field. Youll report toHR Administration Team Leader and work alongside passionate motivated and dedicated teammates.

You will be accountable for delivering an outstanding employee and manager experience as part of our HR Operations Centre. Day-to-day youll work closely with teams across the business.

Well look to you for:

• Handle service requests (e.g. creation of employee documentation payroll related queries support in recruiting etc) via Salesforce portal email chatter and/or phone and processing these using the Case Management Tool and/or relevant HR systems;
• Create and manage the employee documentation including archiving;
• Ensure SAP / HR Connect data entry of organizational management and personal administration;
• Be the HR Systems first level support;
• Handle payroll and employment related queries;
• Ensure compliance with legal requirements for processing requests (e.g. Consent to Use of Data Security Questions);
• Follow the work instructions for the service/country relevant to the request and ensure compliance with specific policies and procedures as required;
• Keep record of all open requests and regular follow-up until their completion;
• Allocate requests with specific process/language/country requirements to the relevant colleagues as appropriate;
• Create or request supporting documents required in processing service requests;
• Run standard and ad hoc reports on request for customers and other HR Operations stakeholders.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Microsoft tools: Word Excel PowerPoint essential;
• Excellent customer and interpersonal skills;
• Positive and proactive attitude with resilience under pressure;
• Good customer service or HR knowledge;
• Language: Dutch or French- Advanced;English Advanced; Any other language it is a plus;
• Education: Degree level qualification.

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.