Team Leader-PW533501

JOB SUMMARY:

This role is responsible for the overall operation and facilitating participant transition from one level of care to the community. This will be done by addressing the preparatory needs of participants in the early stages of recovery discharge planning development of daily living skills and coping mechanisms through team and individual work in the community. The team will follow participants into the community using the Pathway Home model of care to ensure that they become both linked and engaged with identified community providers and that their support network is enough to meet their needs. The role will require some on-call coverage. As a practicing clinician the Team Leader is expected to provide direct services to program participants. The position entails program oversight inclusive of staff training development and revision of systems for program operations and administration ongoing integration of program-specific policies and procedures budget planning integration of health information technology and community engagement. This role serves as a liaison with the lead contracting entity (CBC) and participates in policy and quality management workgroups.

ESSENTIAL JOB FUNCTIONS:

• Management and oversight of the day-to-day activities of the Pathway Home team in accordance with internal and external regulatory standards and guidelines.
• Counsel in individual or team settings with emphasis on prevention and preparing for independent community living and to promote optimum mental and emotional health. May assist participants deal with issues associated with but not limited to family and social relationships stress and symptom management activities of daily living medication management and housing readiness.
• Participate in case conferences to help identify community health needs and tailor services to meet these needs.
• Ensures that programmatic systems are in place and function to meet participant
• Ensures that internal and external regulatory agency standards and requirements are
• Provide regular individual and group supervisory orienting new team members to policy and procedures as well as ongoing training and mentorship.
• Assists with the identification development implementation and completion of quality improvement projects and plans to solve problems/issues.
• Facilitate and monitor the organizing of staff schedules as well as leading weekly staff
• Perform chart reviews and ensure completion of appropriate and timely documentation within Health Information Technology system.
• Complete assessments and service plans as
• Collect analyze and report data as required by the agency and
• Develop relationships with providers to facilitate successful transition for participants and to expedite and solidify placement in community housing.
• Marketing and presentation of Pathway Home program to potential and historic referral sources to build up community referral base
• Manage teams on-call duties and ensure 24/7 crisis response availability and provide crisis intervention services on a rotating basis including referrals to respite and other resources.
• Manage recruitment of staff as well as addressing staff performance-related issues in accordance with salient policies and procedures specifically to the organization of hire.
• Screen candidates for programming and determine Assign caseloads to team members.
• Work with all stakeholders (members network families and government staff) in a caring and respectful manner and with due understanding of and consideration for cultural differences.
• Maintain communication with and act as key point of contact with CBC staff support to a multi-disciplinary
• Ensure all charts and documentation are up-to-standard in accordance with our funders
• Ensure clinical and administrative supervision of staff.
• Others assigned responsibilities by supervisor.

ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES:

• Committed to active promotion of ICL values and goals.
• Knowledge of office administration policies and procedures.
• Effective staff management skills: Planning scheduling assigning and directing of work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.; selecting training and developing employees; directing employees toward desired objectives; delegating motivating and controlling the essential work functions (e.g. developing performance standards measuring results taking corrective action)
• Ability to maintain a high level of accuracy in preparing and entering information.
• Excellent interpersonal skills.
• Team building skills.
• Analytical and problem-solving skills.
• Decision making skills.
• Effective verbal and listening communications skills.
• Attention to detail and high level of accuracy.
• Very effective organizational skills.
• Effective written communications skills.
• Computer skills include spreadsheet and word-processing programs and e-mail.
• Stress management skills
• Time management skills
• Able to community within NYC

QUALIFICATIONS AND EXPERIENCE:

Masters degree in social work or Mental Health Counseling. For MSW required LCSW and for MHC required LMHC NY State Licensure. A minimum of 3 to 5 years post-masters work experience in the behavioral health and criminal justice field with progressively increasing responsibilities preferably with the target population.