Business Operations Manager
12-month fixed term contract
St Gemmas is seeking to appoint a Business Operations Manager for a period of 12 months to lead our Business Administration team and work with the team to design a sustainable future operating model and implementation plan for the function.
The successful candidate will be an empowering leader who can lead a team delivering high quality business and clinical administration support and project and programme management whilst encouraging ideas generation and innovative approaches including digital optimization to improve service delivery. They will be collaborative in their approach working with internal customers across all of the parts of the hospice including Executive and Senior Clinical leaders and our IT team developing a model for how the functions could be delivered in future by the end of the fixed term.
Reporting to the Chief Executive the Business Operations Manager will be an excellent team player who is outcome-driven experienced and skilled in stakeholder management and has a strong background in process and systems improvement.
St Gemmas is an exciting supportive and caring place to be. If you believe you have the experience and qualities for this role we look forward to hearing from you.
We offer a competitive benefits package including generous leave entitlement.
Please use the links below to read the Role Profile and Employee Specification before applying.
For informal enquiries please contact Jennifer Fletcher on 0 or .
Closing date :- 11 January 2026
First stage assessment :- 22 or 23 January 2026
Final interview :- 29 January 2026
About us
St Gemmas Hospice is an independent Leeds-based charity and one of the leading hospices in the UK providing expert care and support for local people with life-limiting and terminal illnesses. We offer care to patients families and carers in the Hospices In-Patient Unit through the St Gemmas community team and at our Out-Patients.
We have around 300 employees working across the main Hospice site in Moortown Retail Hub in Bramley a large chain of charity shops and out in the community. We offer career opportunities both in our multi-disciplinary clinical team and in a wide range of non-clinical roles all of which contribute towards local patient care. St Gemmas Hospice has a team of approximately 800 volunteers working in a variety of roles supporting departments throughout the organisation.
St Gemmas is committed to equal opportunities and strives to be diverse and inclusive a place which reflects the communities we serve. We offer a competitive range of benefits with an emphasis on staff well-being in a caring and friendly environment.
The benefits
Maternity / Paternity
leave
Generous holiday
Personal pension plan
Employee assistance programme
Free parking (Hospice Site)
Wellbeing support
Subsidised Meals (Hospice Site)
Learning & teaching
Documents
Required Experience:
Manager