Trouble Shooter Technician

Req ID:502947

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time Trouble Shooter Technician in Sofia Bulgaria were looking for

Your future role

Take on a new challenge and apply your technical troubleshooting expertise in a cutting-edge field. Youll work alongside skilled and collaborative teammates.

Youll play a key role in ensuring the availability and performance of Alstom products at our customer sites. Day-to-day youll work closely with teams across the business (project teams warranty support teams subcontractors) provide technical expertise and ensure compliance with safety and security standards and much more.

Youll specifically take care of troubleshooting during the PI period as well as pre-warranty and commissioning activities but also contribute to fleet checks and technical investigations.

Well look to you for:

• Carrying out troubleshooting and repairs during PI pre-warranty and commissioning activities
• Performing fleet checks and registering deviations in the Failure Management database
• Supporting the operation helpdesk and field modification implementation
• Executing test procedures and failure analysis
• Providing technical expertise to operators and subcontractors
• Ensuring compliance with Alstom and customer EHS and security rules
• Leading troubleshooting teams and conducting peer reviews when needed
• Contributing to return-of-experience initiatives

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Degree or certification in a technical field (mechanical or electrical/electronic)
• Over 10 years of technical troubleshooting investigation and testing experience
• Field experience in a similar role
• Knowledge of EHS standards and processes
• Familiarity with Alstom products or similar systems
• Strong problem-solving and analytical skills
• English language proficiency (mandatory)
• Experience with railway safety and engineering knowledge (desirable)
• Customer-oriented mindset and excellent communication skills

Things youll enjoy

Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Enjoy stability challenges and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our dynamic and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development through award-winning learning
• Progress towards leadership or advanced technical roles
• Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical pension)

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.