Senior Principal Consultant – Process Mining.

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Principal Consultant Process Mining.
The ideal candidate should be involved in Process Mining (Process Mining / Signavio) implementation projects with process data of varying degrees of complexity and for customers across industries. You are responsible for making digital business processes transparent and harmonizing our customers data flow by using Process Mining Technology and applying data extraction and transformation.
Responsibilities
Project Management
Accountable for successful delivery of process mining projects
Lead Program plan and solution roadmap development for Process Mining enabled transformations (including running scoping and user requirement workshops managing and facilitating data validation sessions)
Identifies the project risks proactively prepares mitigation plan and ensures timely communication with stakeholders to ensure minimal business impact
Serve as liaison for Data engineer analytics platform and business user and support ongoing transition/reorganization activities
Demonstrated experience managing deliveries across multiple projects utilizing the global delivery model spanning on-site on-shore and off-shore locations.
Lead end-to-end Process Mining implementation in the areas of AP AR Order Management Procure to Pay
Preferred to have experience in leading implementation with custom processes / source systems
Client Engagement
Educate clients (and internal Genpact stakeholders) in the benefits of process mining technology combined with domain and change management expertise
Inspire clients with digital transformation strategies that can be deployed to help achieve their goals across their entire organizations
Present demonstrations of the technology in action
Work closely with client stakeholders (senior execs business process owners technology) Genpact stakeholders (sales consultants operating leaders service line leaders alliances legal as required) to create the right team flying formation to deliver successfully
Authoritatively balance our customers individual BPM needs and actively participate in customer workshops.
Translate the platform analysis into business outcomes and actions required to deliver value
Ability to engage senior client executives i.e. C-suite and Line of Business Executives in one-on-one discussions.
Advisory Services
Solicit requirements for Business Process Mining models including what data they will use and how the company will use them after they are built
Understanding/experience of business process analysis process modeling process re-engineering process architecture; lean six sigma; digital business transformations
Team Leadership
Should be adept at managing large teams.
Communicating directly with business stakeholders other vendor teams and larger ecosystem to identify the success factors for ensuring successful implementation of process mining
Ability to communicate with different stakeholders across the organization C-Suite IT teams Process Owners Process Mining technical teams
Proactively communicate risks with mitigation plan and ensuring project is successfully delivered
Minimum qualifications
Must have working as Project Manager leading Process Mining / SQL / Data & Analytics projects
End-to-end Process Mining implementation experience areas in AP AR Order Management Procure Pay solution
Experience driving digital transformation IT transformation and re-engineering

Preferred qualifications
Good to have hands-on experience with both Celonis and Signavio
Strong communications skills to enable interaction with all levels and departments within the organization
Proven analytic skills including mining evaluation analysis and visualization
Strong skills in industry standard tools/platforms for data analytics and visualization such as R SQL Tableau Qlik Process Mining or comparable tools
Previous work experience in ERP with strong process understanding knowledge

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.