Software Engineer- AI ML

About Gartner IT:

Join a world-class team of skilled engineers to build innovative digital solutions that empower our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values a culture of continuous innovation an outcome-driven approach to success and the belief that great ideas can come from anyone on the team.

About the Role:

AI engineer -- Agentic AI

Join our AI engineering team building the next generation of Gartners AI platform. Youll tackle challenges at the intersection of search reasoning and knowledge representation - building systems that need to be both highly accurate and explainable. This is production engineering at scale: real users measurable business impact and technical problems that dont have textbook answers. If youre excited about building AI that actually works in the real world not just in demos this is the role.

What Youll Do:

• AI systems that connect users with the right information expertise or insights at scale -- handling tens of thousands of requests with high accuracy and explainability requirements

• Intelligent architectures that combine retrieval reasoning and decision-making -- orchestrating multiple AI capabilities to solve complex matching and recommendation problems

• Knowledge representation systems that capture relationships between entities discover patterns and enable sophisticated queries beyond simple similarity search

• Production ML pipelines that handle real-world constraints: limited labeled data noisy inputs evolving requirements and the need for both speed and accuracy

• Evaluation and optimization frameworks to continuously improve AI system performance -- measuring what matters and iterating based on real user outcomes

• Scalable deployment infrastructure that takes AI from prototype to production serving live traffic with reliability and cost-efficiency

What Youll Need:

• 24 years building ML/NLP systems with real-world deployment

• Strong Python experience with modern LLM frameworks (LangChain LangGraph or similar)

• Built or deployed RAG systems beyond tutorials

• Worked with graph databases or knowledge graphs

• Shipped APIs serving real traffic

• Comfortable with ambiguity - were solving new problems not following playbooks

Good to Have:

• Built multi-agent systems that actually worked in production

• Experience with context optimization for LLMs (prompt engineering caching)

• Knowledge of graph traversal algorithms (PageRank shortest path etc.)

• Worked on sparse/limited labeled data problems

• Contributed to open-source AI projects

Who You Are:

• Effective time management skills and ability to meet deadlines.

• Excellent communication skills for interacting with both technical and business audiences.

• Strong organization multitasking and prioritization abilities.

• Willingness and aptitude to embrace new technologies and rapidly master new concepts.

• Intellectual curiosity and passion for technology with a drive to stay current with emerging trends.

• Commitment to delivering high-quality project work on time and within budget.

Dont meet every single requirement We encourage you to apply anyway. You might be the right candidate for this or other roles.

#LI-VG1

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to.

By submitting your information and application you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: efficient navigation through the application please only use the back button within the application not the back arrow within your browser.