ITTA Application and System Administrator III (CS26-166)

Southern Illinois University Edwardsville

Job Location:

Edwardsville, IL - USA

Yearly Salary: $ 57716 - 62272

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals Southern Illinois University Edwardsville (SIUE) invites applications for the position ofITTA Application and System Administrator III (CS26-166). As a premier metropolitan university SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive broad-based education and enriched by hands-on research opportunities SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE

Employing more than 2400 faculty and staff members SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year the Universitys presence generates almost 9000 additional jobs and more than $250 million in labor income for the area.

What You Will Do

This position primarily supports IT function in the Grad School performing installations maintenance configuration and troubleshooting of Graduate Studies and Research systems.
In addition this position will also work within the ITS team to allow for cross training with other university systems.
Graduate system examples include Kuali Research Kuali Build Access Databases API integrations and Power Automate flows. Under general supervision assess the needs of users and assist in the selection implementation and modification of a system.
Document existing and needed workflows.
Document system configuration and changes.
Work with IT help desk and other IT personnel to troubleshoot incidents.
Handle service tickets requesting changes.
Troubleshoot and maintain system hardware.

FLSA: Non-Exempt

Minimum Acceptable Qualifications

Any one or any combination totaling 5 years (60 months) from the following categories:
1. College coursework which includes Information Technology (IT) IT Management Programming IT Systems or a closely related discipline as measured by the following conversion table or its proportional equivalent:
  - 30 semester hours equals one (1) year (12 months)
  - Associates Degree (60 semester hours) equals eighteen months (18 months)
  - 90 semester hours equals two (2) years (24 months)
  - Bachelors Degree (120 semester hours) equals three (3) years (36 months)
2. Work experience in IT-related functions such as hardware/software support programming network design network engineering IT systems integration or closely related field which includes supervisory or lead worker capacity.

AND

2. The following department specified requirements
a) Additional 4 years of progressive experience managing computers or software packages in a complex IT environment.
b) 3 years of experience (concurrent with other experience) with programming / scripting languages (ex: SQL Java-script HTML/CSS jQuery Python Perl Power-Shell C# etc.)
c) 2 years of experience (concurrent with other experience) creating and maintaining workflows (Power Automate Kuali Build etc.)
d) 2 years of experience (concurrent with other experience) creating and maintaining forms (Microsoft Forms Kuali Build Qualtrics etc.)
e) 1 year of experience (concurrent with other experience) creating/maintaining reports (Power BI Access SQL Reports etc.)
f) Working knowledge of computer operating systems (UNIX/Linux Windows and/or MacOS) and peripherals in a networked environment.
g) Experience with the implementation support and integration of software/systems.
h) Ability to handle and resolve ticket-based requests and incidents without direction while continuing progress on independent projects.
i) Ability to communicate technical issues to a non-technical audience.
j) Ability to act as lead administrator on systems and assign tasks.
k) Ability to mentor others as needed in the series
l) Working knowledge of AI is preferred (Copilot Chat GPT etc.)

Years can be concurrent

Supplemental Information

Civil Service Information:Civil Service Application - FAQs

Application Instructions:How to Apply - Step by Step

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Illinois residency requires proof of a valid Illinois Drivers License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Classification: State Universities Civil Service System Classification Number:5031 SUCSS Classification Title. For more information on Civil Service classifications please visit the State Universities Civil Service System website at: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes at a minimum a copy of the veterans DD214/DD215 form (Department of Defense) NGB22 form (National Guard) or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit please refer to theGuide for Veteran Document Verification.

Pre-Employment Screening: All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and where applicable other background checks such as a drug screen verification of employment and education or licensure/certification reference checks and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.

Work Authorization Information:SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status.

Accommodation:If you are unable to utilize our online application system and need to request an accommodation please reach out to us at or via email at:

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees applicants for employment and students on the basis of age color disability marital status national origin race religion sex sexual orientation or veterans status.

We value your interest and look forward to reviewing your application. For questions or more information please email.

Required Experience:

Unclear Seniority

DescriptionTo build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals Southern Illinois University Edwardsville (SIUE) invites applications for the position ofITTA Application and System Administrator III (CS26-166). As a premier metropolita...